The staff was very friendly and helpful, it was easy to get an early check in; best hotel coffee I had in a long time, same with scrambled eggs usually I skip them, but these ones were like home made.
Petra B
- 11/19/2024
Hotels.com verified review
The hotel not in good shape.
I slipped and fell in the public bathroom and the next morning I tried to take a shower and there was no hot water in either of the two rooms I had reserved. When I complained at front desk the young man said they should have told you our boiler is broken.
Daniel
- 01/21/2025
Expedia Group verified review
Floor of room was not clean Towels stained No hot water in shower first morning Bed was comfortable Just a bit run down Parking lot not plowed or treated Dangerous ice Employee checking in was very nice and friendly
Linda
- 01/21/2025
Expedia Group verified review
No hot water for shower in morning. Questionable breakfast. Towel rack broken and looked as though it was previously fixed. Ice machine hard to find as was breakfast area. Room appeared fairly clean though.
Gwyn
- 01/18/2025
Hotels.com verified review
I work in healthcare and was given this hotel as a place to stay during a winter storm. The morning I had to go to work, I quickly found out they do not hire anyone to plow the parking lot. This made me very upset as they worked with my hospital to ensure essential employees would have a proper stay. Having to shovel your own path out to the main road is not a proper and welcoming stay.to add to it, the first room I was assigned too, would not open. The key would turn the lock green and when I tried opening it, it seemed like the lock was being used. It seemed like someone was already in it. I then got a new room, and the light in the bathroom made a terrible sound and flickered so fast the second you would turn it on. Overall, not a very good experience and would not come back, especially in a snowstorm.
Verified traveler
- 01/06/2025
Expedia Group verified review
Excellent hotel for the price
Joshua
- 12/26/2024
Expedia Group verified review
I DO NOT LINE THE VERY HIGH BEDS. I SM SHORT. I HAD TO TAKE the 2 couch pillows and 2 bed pillows to give me some stability to get into the bed. We are not all giants. Lower the beds.
Eileen
- 12/13/2024
Expedia Group verified review
The staff were outstanding! The facility was clean and quiet. I would’ve appreciated better signage outside. I wasn’t sure I was in the right place when I first arrived.
Stephanie
- 12/08/2024
Expedia Group verified review
Nice.
Hisham
- 12/04/2024
Hotels.com verified review
Well the main lobby, restaurant, bar, and conference center seemed to be up to date and kept in good condition. The rooms themseleves were lacking. The toilets in both our rooms ran constantly unless we fixed it ourselves. The toliet itself was leaking from the pipe and noticed our last morning that the staff had just shoved a towel under it to "gather" the water. The shower drained slower than grass grows. On one of the rooms the door handle would get stuck open and leave the room completely accessable to anyone walking by. Both rooms had pull out beds and the hotel was given plenty of notification that we would ve usuing those, well upon checking in we noticed no extra bedding was left for the pull out. When we called the front desk we were informed they didn't have any to give. They finally scrounged up some sheets for us to at least use on the bare mattress. Half the lights in the room didn't work. You could see peeling paint and water stains on the ceilings in the bathrooms. The staff on the other hand did everything they could for us and were absolutely amazing and these problems had nothing to do with them. The breakfast was basic but decent. Parking was also fine and easy to get in and out.