We love the people at the front desk they are very kind and always helpful. The breakfast is amazing I was pleasantly surprised how much they actually offered as a hot breakfast.
Roxana M
- 10/25/2025
As Always Very Wonderful Staff
The night I came in I called to let the night shift clerk know I would be very late. She was not able to provide the accessible room I wanted but went to extra steps to ensure the room met my needs. As always Karen helped me with several issues and made me feel so welcome.
Katherine A
- 10/25/2025
Pleasant
clean and quiet.
Jeanne S
- 07/14/2025
Wet Carpet
After checking Naan, what Anne unfriendly, unhelpful desk clerk. Went to the room kicked my shoes off and the carpet. Was extremely wet. Probably from shampooing. But all I could think was dirty water. That was not vacuumed out of the carpet. Very unhappy. Set the mood for the rest of the stay.
Diana K
- 07/12/2025
Karen went out of her way to make it killer.
Karen is a huge asset for your business. Give her a raise.
Jeffrey P
- 06/28/2025
Expedia Group verified review
We didn't have a good experience here. Before we entered the hotel we had registered 3 rooms but when arivws we were told we only had 2 rooms. And when we went to our rooms it looked like someone smoked there .Also we had a baby with us so we asked for an crib and when we got one it was really dirty so we didnt use it.
Zohra
- 06/13/2026
Expedia Group verified review
Breakfast was ok.
Kevin
- 06/10/2026
Expedia Group verified review
In the morning of June 6th, we were having breakfast, and when it was 9:30 am, the person who was in charge of the front desk, walked in and in an elevated tone of voice, in a very rude manner, yelled “take your breakfast to your room!!
Then proceeded to (literally) throw things around, purposely causing loud noises. Some fellows, apparently persons she knew, (for I asked one of them if he worked there and his answer was “no”). They were moving all chairs against the walls.
Then she proceeded, opening the window in an abrupt manner and started running the vacuum cleaner, hitting it forcefully against the walls and tables.
A very rude person, totally unprofessional, very disrespectful towards the guests.
She forgets or doesn’t know and need to be told, that the guest is her “boss”.
Without guests, she has no job!!!
Without guests, the hotel can’t stay in business!!