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What Others Have Said
DoubleTree by Hilton Hotel Buffalo - Amherst
10 Flint Rd, Amherst, NY 14226
Disappointed
First of all, I thought booked directly with Hilton reservations; it was not! Gave me wting advice regarding this hotel and distance to event we were attending. The hotel was very disappointing. Hotel needs updating. Room needed to be switched out since first room the TV and phine didn't work. The 2nd room was the same but they came and fixed it. No free coffee in lobby. Staff, however, was very helpful.
Pleasant Stay
Pleasant stay. Front desk lady was very nice.
Hotels.com verified review
Room was not clean. Found a used condom wrapper by my bed along with some other wrappers (candy or something). Temperature in the room fluctuated so much throughout the nights. No complimentary breakfast. Ended up spending tons of money on food on top of having a not-so-great room, along with being disgusted that it wasn't properly cleaned. The alcohol glasses even had grime on them so they obviously weren't cleaned either.
Expedia Group verified review
Only stayed for 1 night traveling through buffalo after the football game,great location,not too far from highmark stadium, super friendly staff,delicious cookies and clean rooms
Expedia Group verified review
Quick in and out
Hotels.com verified review
Friendly staff.Easy check in .
Expedia Group verified review
We just had a one night stay. The pool was freezing! Our room had some water damage. However, the staff were friendly and very helpful/attentive.
Hotels.com verified review
The hotel was dirty in general. The hot tub was closed a couple months ago and that was the main reason we wanted to stay here. The pool was disgusting, cloudy and severely polluted with hair and debris. The bathrooms are outdated. Overall we were disappointed.
Hotels.com verified review
We have stayed at the hotel often and are never disappointed. And the warm cookies at check-in are amazing!
Expedia Group verified review
It was a very average stay. No negatives except for a broken tv and phone, which I wasn’t going to use anyway. The staff was very kind and helpful.
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