Pet Friendly Lodging Reviews

The room was well appointed and looked great.

Really enjoyed the car service.

Great location in Buckhead but a bit dated. The property was undergoing renovation while we were there so not all amenities were available. A coffee shop or market that is open for more than a few hours each morning would be helpful. It would also be nice to have a bathrobe in the room. On the plus side, within walking distance of the malls, lots of restaurants, etc. Service was excellent when we did choose to dine in the restaurant.

Gorgeous hotel -- they're undergoing renovations in the lobby but the rooms themselves are very nice/updated and the hotel is situated in a great bustling area in Atlanta close to both retail, restaurants, grocery, and the the main interstate artery through the city. The location can't be better if traveling or even for a staycation. The staff us ultra friendly and accommodating as well.

Everyone there was very friendly. The room was great as well. Very convenient to the Atlanta area as well. We will definitely stay there again

Came in late for an overnight stay for son/daughter-in-law’s baby shower. Room and hotel in general were beautiful and room very comfortable. Check out time at 10 am seemed too early though. We had breakfast at the restaurant and could not operate elevator to return tomour room as key deactivated promptly at 10. Barely enough time to eat breakfast and get our things packed. In general a beautiful hotel though with high-end finishes in elevators and bathrooms.

Awesome property and experience.

I never went to the property. I had a personal family emergency which intervened. Obviously family comes first. I canceled my stay online with Expedia one day before check in. I was charged for the full weekend stay when I never even checked in. Ok I get a so sad too bad policy, but after I canceled I continued to get emails from both Expedia and Grand Hyatt telling to prepare for my trip. I found this rather, shall I say annoying. After several of these I finally called Grand Hyatt and after several attempts and transfers got a human who canceled the reservation on their end. Despite being canceled online with Expedia and directly at the hotel I continued to receive emails from both including this rate your stay one. If I cancel a stay there is a good reason. Please to not continue to inundate me with robo-messages. Clearly the computers systems within Expedia and between Expedia and the Grand Hyatt do not talk to each other. As it relates to a refund for the non-stay Expedia in emails pointed the finger at Grand Hyatt and Grand Hyatt pointed the the finger at Expedia for “refusing to approve” a refund. Ok keep my money, I can afford it, but I have a choice in travel services and hotels. Neither will include Expedia or Hyatt Hotels in the future. I will also discourage others from the same as much as I can. As far as this experience goes it suggests to me that neither of these companies could find their collective backsides using both annoying hands.

The customer service was great. The hotel had a nice car driver.

Will definitely come back! Room was very comfortable, clean, and modern! Smart TV with casting capabilities, USN-C charging ports on nightstands with multiple standard plug-in as well. Excellent lighting/ambiance and a very comfortable bed. The only downside to this property is parking. In addition, there are renovations going on but it does not impede Check-in or appearance. Great stay!