What Others Have Said
GuestHouse Inn & Suites Anchorage
321 East 5th Avenue, Anchorage, AK 99501
Disgusting
We arrived at the hotel at 10:00 pm after a wedding and our room was dirty, to say the least. Cigarette burns in the bedspreads, one dirty towel. Trashy furniture. We did not stay because we had our two month old baby with us and it was awful. The first room that my parents were given: Bed not made, trash on the floor, toilet was black inside, dirty, wet laundry in the bathtub. They got another room and it was only slightly better. Torn furniture, black toilet, stained bathtub. We recommend that you take this hotel off of your list of places to stay.
Expedia Group verified review
Room was stinky I don't know what the hell was smoked in that room ! Stink bugs on window sill ROACHES crawling on window .Looked at another room Nonsmoking same thing STUNK. Went to desk to get a refund , Roach crawled across counter.
Expedia Group verified review
When we checked in the room was that dirty I had to tell the clerk the room needed to be cleaned immediately. After that was done the room still wasn't the greatest. Then in the middle of the night the air conditioning quit working. Let them know about that and they were going to give us another room the next evening when we came back from the Trump rally. Came back to the hotel and was told sorry or cleaning stuff is off today so we have no other room for you. Again 70 some degrees air conditioner not working muggy and hot in the room and it left a awful stench in the room from being closed up. I will say I would never recommend this hotel, not even to my worst enemy. The facility should be shut down immediately unless conditions are taken care of. Every vending machine was out of order and there were three of them there are holes in the walls. Also I forgot to mention there was literally feces on the walls the headboards pictures inside the hotel room. So whoever reads this don't ever stay there. I stayed in a lot of hotel rooms and this has been by far the absolute worst I've ever stayed in, we almost just went to our truck to sleep in the truck for the night.
Expedia Group verified review
Filthy - Fridge had dead bugs all over the inside, and some thing frozen left behind that obviously must have been there for a long time. Encased in ice! Bathroom floor had dirt all over it as if it hadn't been swept/mopped lately. Shower curtain had mold all over it. Maintenance- no place to plug anything in like laptop, etc. Outlets were all in use. TV picture was bad even though it was satellite. Wi Fi kept dropping out and was slow when it did work. A hole around the sprinkler head was stuffed with paper towels! Housekeeping - Non-existent. Checked in to find no pillow cases on the bed. Had to go to front desk to get some. Saw heaps of towels in the hallways. I stayed 2 nights and they never came to clean my room. Bugs everywhere. Other: Mattress was old and lumpy. Free breakfast was a joke and no where to sit down if you wanted to eat it. Terribly run hotel managed/owned by foreigners.
Expedia Group verified review
You allowed me to book a room. I turned up only to find they have no rooms. This was done to multiple customers.
Expedia Group verified review
This place is absolutely disgusting... Should be shut down immediately... First off side door entrance was wide open and unlocked with some questionable character doing only god knows what outside the door... Went up to our room #323 and the room door wasn't even locked when we got to our room.. Walked inside and the lights didn't work. Finally found a light that turned on. I wish i wouldn't have seen what I seen.. Bathroom had no towels no soap no anything.. There was no sheets on the bed just a disgusting cigarette burned rag on the bed i think was supposed to be a blanket. There was popcorn on the floor and something that looked like kitty litter on the floor... Im not sure if someone left their weed or if it was some kind of bug nest in the fridge and microwave. Don't even bother turning on the tv cuz that didn't work either... We spent maybe 10 minutes tops in that room before returning the keys to the desk and leaving. The only reason we stayed that long was to find another hotel to book.... That place should be torn down... Do not and I repeat do not even pull in their parking lot let alone step foot inside
Expedia Group verified review
I have condition with helt, soon I open the door I was coughing real bad, I don’t know what causing it.
Expedia Group verified review
Didn't have breakfast like advertised, staff had poor attitude, toilet didn't work in first room... So I got downgraded to a smaller size bed. Cig burns in blankets.
Expedia Group verified review
Old worn out furniture, rips in cloth, no breakfast as advertised, all vending machines out of order, no ice available machine broken told by staff like this for over 7 months. I have used AARP travel for years and it has always been what is listed. However, this Super 8 location needs to be removed from their website total deception. It is a 1 rating not a 4.4 as listed.
Hotels.com verified review
Upon arriving the place was so disgusting that as soon as we saw the room we checked out and cancelled the reservation. There were cigarette butts everywhere and the rooms were covered in stains. The bed was not even made. It was absolutely disgusting.
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