What Others Have Said
Red Roof PLUS+ St Louis - Forest Park/Hampton Avenue
5823 Wilson Avenue, Saint Louis, MO 63110
Terrible
No tv, microwave or fridge. Excellent employees. There was hidden fees when we arrived. We thought we had it all paid for online thru Experian.
Expedia Group verified review
Traveling for mother’s open heart surgery, the room was not clean and lots of permanent damage to surfaces.
Expedia Group verified review
If I could give zero stars I would. We ended our stay early after one night. I wish I listened to other reviews and just went with something else. 1. They state it is a smoke free facility but the front office smelled of cigarettes and weed. There were people smoking in the non designated smoking areas, and our room REAKED of smoke. 2. Expedia states they are not pet friendly. Getting there we find out they do allow pets. 3. We paid for the upgraded bedding, getting into the room it looked as if someone had already been in the bed and the covers were just thrown on. 4. We ended our stay early and there has been nothing but problems contacting the property. Overall incredibly disappointing experience, terrible location, not great staff, and if you do need staff they are not helpful. Just go somewhere else.
Expedia Group verified review
Small room but very comfortable.
Expedia Group verified review
The 3pm check in process was horrible, we had a block rooms for a weekend event and when we got there we were told no rooms were available, we asked why and was told not enough housekeepers, when asked when we could check in was told I do not know and preceded to help out a guest that was crying she had no where to go, she got a free night! When we finally were able to check in I was charged $54, probably paid the homeless woman night in the hotel. The bathroom had holes in the shower walls. The check out was just horrible also, no one was in the office and it was locked, I found the office worker and she was on the second floor knocking door to door with a clipboard seeing whom was still in their rooms, I was told to leave my hotel room keys on a mophead motorcycles! Do not stay here, go to the Drury Hotel right down the road. Red Roof corporate needs to know about this location and hopefully Expedia can advise customers to avoid this location!
Hotels.com verified review
It was good 👍
Hotels.com verified review
Absolutely horrible room . Condom wrappers , soda bottles, dirty sheets with stains , the room was disgusting I slept on top of a towel on the bed. Remote was broken. Bathroom was disgusting. A lot people just hanging out outside, unsafe environment. Never stay there again! Needs new management ASAP
Expedia Group verified review
I was a little upset at first because online it said they except cash for deposit but they don't and they also don't except chime but luckily I also have Venmo so it turned out good the front desk young man Darrel was very helpful and very nice
Expedia Group verified review
Unorganized and not professional
Hotels.com verified review
Cleaning lady was awesome and ladyd at front were very helpful
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