What Others Have Said
Red Roof Inn Orlando South - Florida Mall
8296 South Orange Blossom Trail, Orlando, FL 32809
Hotels.com verified review
Unfortunately we didn't get to stay . Do not book here if you are doing pay later they will give your room to paying customers. I called noon the day of my stay to let them know I would be arriving late due to late flight . the lady that answered said it was fine . I get there around 11pm they wanted me to sign a waiver for mold asbestos and other things so I asked to see the room. Dead bugs stains on comforter . It was late so we decided to stay I booked 2 rooms come to find out because I didn't pay in advance they gave the rooms away and because supposedly I didn't call and there was no note that the day shift left for them to know I was a late arrival. about this time it was already 1230 so much time wasted just to tell me the rooms were booked to paying customers. Again you get what you get for a cheap hotel but because it was only a 1 night stay we didn't need a fancy hotel but we ended up at one anyway thanks for Ramada by Windham for coming through for us at 2am ❤️❤️
Expedia Group verified review
Poor room maintenance
Hotels.com verified review
I had a really good stay at the Red Roof. The staff are really nice. Room was spacious. I did see one cockroach coming out of the drain in the bathtub which freaked me out. And the microwave was dirty inside which I asked to get it cleaned twice and never happened. But luckily I didn't need to use it. The fridge and freezer was spotless. And the beds are super comfortable. They could use better pillows but I am guessing they have the ones they have cause it is a budget Inn. Next time if I stay again I will be dealing direct with the Inn for booking as I paid and extra 250.00 US going through Hotels.com which I am not impressed with.
Expedia Group verified review
comfortable stay
Expedia Group verified review
We got in late on Saturday. When I got to the room the door wasn’t even shut, turns out the door has to be slammed shut, I was not strong enough to get it to latch so we had to keep our suitcase in front of the door all night. Went to take a shower no towels at all and lobby was closed. Got into bed and it was damp and smelled of chlorine. Noticed there was a leak in the ceiling dripping on the dresser and the bed. By then it was already midnight so I just put a plate there to help - it didn’t- because of that and the ac in the room just kept shutting off I’d have to get up to turn it on never getting lower than 78 and not staying on for longer than an hour. By the morning I was ready to go. I went to check out and they front desk lady just said okay got you - didn’t ask for a name or room number- didn’t type anything in the computer. So I called and asked them to check they said they couldn’t check me out of the room because it was done through a third party site. Okay so went through Expedia who was great but the hotel said to call back the next day at 8am to talk to someone who could handle this. Mind you all I wanted was to check out and make sure I wasn’t being charged for a second night, We had to spend extra money to move hotels due to medical conditions. It took 8 calls being on hold for 6-5 mins at a time ( which isn’t long if there was a problem) but I wasn’t even asking for a refund though I shouldn’t have to pay a damn dime. Just to be told yes I was checked out
Expedia Group verified review
Pool not open during holiday weekend. Electronic keys not working.
Expedia Group verified review
You have to sign a waiver about not leaving your children in room unattended lest they will initiate a call to Children and Family Servixes.
Hotels.com verified review
The room was very spacious and pretty clean.But the dog walk had not been maintained. We stepped in poop with in 5 minutes of arriving. And the parking lot was so small a vehicle could not turn around. The guests I saw there were unkept. We couldn't even stay the entire night-we left and lost our money. An awful experience. The front desk woman had incredible customer service abilities. Some other business needs to hire that woman.
Expedia Group verified review
All was terrible
Hotels.com verified review
Excellent location!
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