Extended Stay America - Phoenix - Scottsdale - Old Town
3560 North Marshall Way, Scottsdale, AZ 85251
Very Disappointing and dirty.
Check in was difficult, no attendant at the desk and waited 10 15 minutes. Room is very dated. Bathroom unclean, water damage around basin of the shower. Bathroom faucet looks to have never been cleaned. Found roaches on the kitchenette counter. I attempted to inform the staff and again, no one to be found.
Marc T
- 02/26/2025
Very small room in disrepair, gas smell prevalent.
We wouldn't stay here again.
Mark S
- 02/02/2025
Hotels.com verified review
Super dirty and gross. Bedsheets looked unclean. Little hairs on the pillows smelled terrible and was super overpriced. This might be one of the worst hotels I’ve ever stayed in in my whole life.
Jeremy
- 01/25/2025
Expedia Group verified review
This is literally a Motel. Very nice for a Motel but in no way a hotel. The beds are on stilts.
GABRIEL
- 01/24/2025
Expedia Group verified review
Was a low level motel.
Troy
- 01/19/2025
Expedia Group verified review
Morning desk lady was extremely rude, water in the bathroom smelled like sewer, toilet kept backing up, floors were filthy, no USB port, and they kept giving my room to other guests.
William
- 01/10/2025
Expedia Group verified review
Near Old Town Scottsdale. Most of the furniture has worn portions that were well past needing replacement.
Mark
- 12/07/2024
Expedia Group verified review
They had roaches.
Jose
- 11/13/2024
Hotels.com verified review
The room was clean when we got in, but during our stay it never has been cleaned.
The interior was out dated
Victor
- 11/13/2024
Expedia Group verified review
Well, I got what I paid for. I did enjoy the rates and I did not feel unsafe. So that's a plus!
The floor was dirty. It seemed to be clean - swept at least - but my feet after walking to the bathroom and back were filthy! The beds were on a simple frame, which, at first glance, seemed to be wildly uncomfortable, but actually weren't that bad. So that was nice! The sheets were clean and good.
But the layout of the room? Weird! The bathroom door swung into the pathway, so it had to be opened and closed to walk in and out of the bathroom doorway. The full sized fridge was nice, but it opened backwards! I had to squeeze between the wall and table and chairs to get the door open; there wan't room to stand in front of the fridge and open it!
The outdoor pool was a delight! We discovered it was heated and thoroughly enjoyed paddling around in it!