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What Others Have Said
Extended Stay America San Ramon - Bishop Ranch - West
18000 San Ramon Valley Blvd, San Ramon, CA 94583
Didn’t Stay
I made a mistake on the dates for my stay in the Bay Area. I didn’t use the reservation and now have been told I can’t get a refund.
Expedia Group verified review
Bed mattress had divets in it from wear and uncomfortable.Shower curtain wouldn’t stay closed because the bar was falling off the wall so water was all over bathroom floor. No utensils only two plastic cups in the room, the coffepot was empty at 7:30am in the office. Staff was nice and room was clean
Expedia Group verified review
Absolutely love this place!!!
Expedia Group verified review
It was roaches in my room.
Hotels.com verified review
I was having surgery the next morning and the noise level was immediately obviously too loud to let me have a good nights sleep so I asked the desk clerk if I could cancel my reservation and get a refund. He said he would have to talk to his manager but that this would not be a problem.
Hotels.com verified review
Flush didn't work
Failed to meet minimal requirements
Bed is no comfort to sleep
No water available
Breakfast free is no good it's only to go
Overall fails
Expedia Group verified review
Neighbors dogs kept barking. Sheets and towels had blood stain droppings. Room had roaches. There were burn stains on the bathroom counter. Room wasn’t vacuumed and had pieces of something on the floor that my dog was trying to eat.
Expedia Group verified review
First class and very friendly customer service at the front desk nice room thank you.
Please give the employee a raise and a paid vacation
Expedia Group verified review
Good
Expedia Group verified review
Was able to get a same day reservation & had a good night's sleep. Room was clean with no issues.
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