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What Others Have Said
Extended Stay America - Washington D.c. - Reston
12190 Sunset Hills Rd, Reston, VA 20190
The room was clean and quiet.
The room was clean and quiet. very good stay I had. there was a clean kitchen and bathroom.
Hotels.com verified review
It is cheap for the area so you can save money. But, outside was not clean and inside had minor stains and scratches. So, you get what you pay for. If you just want a bed to sleep on in an area where activities, stores and the metro are easily accessible, this fits the bill. If you want something a little more cleaner, but more expensive, then this is not the place.
Expedia Group verified review
A complete dump. Trash piled up in front of rooms. Hair on “clean” towels. Cabinets were all broken or chipped up. No utensils, glasses, anything…..for an extended stay. Other guests slamming doors all night. Stay away.
Expedia Group verified review
The staff was very polite and pleasant. The areas is awesome, walking distance to a bunch of restaurants. Bathroom shower was not cleaned. The bed was a bit rough but what I would expect in a budget hotel.
Expedia Group verified review
The staff was always helpful and responsive. The condition of the room's furniture was as expected given the low price. However, the cleanliness was subpar. We found several bugs during our stay, floor was dirty. They sprayed bug poison when requested, and tried to clean the room, but it wasn't up to normal cleanliness expectations. In addition to that, there seem to be several people living there, not just passing through, they stay outside and sit in chairs at the front of their room. It didn't feel unsafe, but was close to it. The surrounding area is nice, and it's only a short walk to the Metro. Breakfast as expected, only a couple things like muffins and nutrition bars, but had coffee and hot water for tea.
Expedia Group verified review
For the very reasonable price under half the more upscale local options, everything was as expected. The only exceptions of overflowing garbage bins near the walkways to the room and the non-adjustable AC direction blew towards the bed. Slight annoyances, otherwise perfectly basic stay with a kitchen I didn't use.
Expedia Group verified review
Worked out well for what I needed
Expedia Group verified review
My one night stay was fine. I did notice that the exterior walkways and stairs were dirty. Some of the people staying there looked unsavory.
Expedia Group verified review
Not a place to stay for a family
Expedia Group verified review
We always have to fill, with one of garbage cans, full of water to flush the toilet. I am 75 and this was not easy. Water is heavy. And this was unnecessary.
I spoke with several customers and they had the same issue
When i went to check in, the general manager saw me but picked up a blue cleaning towel and started dusting. And I had to wait 15 minutes to check in.
He speaks roughly to customers.
As CFO for a company, I would not have him represent our company.
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