First of all, there is no staff at this motel. Check in is through a person on a computer screen. My reservation was for a non-smoking room for 3 people. When we arrived, the man on the screen told me that the only room available was a smoking room. There were maybe about 20 people in the whole place, (most of us were going to the same conference) so how is it that we had the only room available. I tried to find room in another hotel and there wasn’t much available. When I let them know that we were staying, they blamed the app for giving us a smoking room. The sheets were clean and the beds were comfortable, The bathroom ceiling was disgusting and the shower head was crusty. I never saw one staff member/cleaning person there for the 3 days we were there. If I can help it, we will never stay there again.
Lori
- 10/20/2024
Expedia Group verified review
We were the only vehicle at the property. Didn’t even think they were open. Checked in virtually. Went to the 2nd floor to our room. No lights in the hallway. Never felt as unsafe in my life.
Ronda
- 10/13/2024
Expedia Group verified review
It was clean. Got a great price
Jan
- 10/13/2024
Expedia Group verified review
Kiosk check in totally messed up… key didn’t work four separate times… when I did get in the room the tv didn’t work… ughhh…. (After a full day of driving… double ughhhh…)
Mark
- 10/12/2024
Expedia Group verified review
The hallway and stairs had lights like night lights. It was hard to even read room numbers. The toilet in one of the two rooms had mold inside, my wife went to the supply room to find cleaner. The other room didn't have a working air conditioner. My son stayed inthat room and called for maintenance. Was told it would only take 10 minutes. After a half hour he called back and asked to get a different room. They did do that. They also don't have front desk staff. We checked around 10 PM and had to do it with a kiosk. We left after 8 AM, there wasn't anyone we ever saw working there. This used to be nice a few years ago it isn't surprising there were only 3 vehicles in the parking lot.
Tom
- 10/11/2024
Hotels.com verified review
I hated how there was not someone to check you in
Sara
- 10/07/2024
Hotels.com verified review
Laundry facilities were out of order, ice machine was….missing completely, hallways (all of them) were absolutely dark. No lights at all. Room numbers were scotch taped on all doors,but, with no light near impossible to make out. The room locked behind us when we left and hotel maintenance broke in with a screw driver.