Pet Friendly Lodging Reviews

Clean hotel with helpful staff.

We booked this hotel for a short 3 night stay. Upon check in our first room was pretty dirty and tiny, so we requested an upgrade to a larger room which they gave us at no charge (thank you). But the second room was filthy too. Hair in the beds, dirty pillow cases, things stuck to the comforter and just not even close to clean. Add on top, the area was very crowded with homeless people all over the property. They were kind and cancelled and refunded most of our stay. There’s no way I’d take my wife and kid here, between the cleanliness and environment. I’d have booked a second hotel and just ate the price of this one even if they hadn’t given me a refund. Staff was friendly though, so there’s that.

This is in a good, safe part of Santa Rosa. Grounds are clean and well-maintained. Staff was nice, and for the price it is a good value. Will return, and unless you want a fancy place, it is a great option.

Terrible

Convienient, good price

Absolutely the worst hotel I’ve ever stayed in. The front desk guy made me pay $40 cash to check in 20 min early. I’m sure that went right in his pocket but I was too scared to wait outside on the property. We were there a hellish 3 days and the cops were called multiple times. Screaming and banging all night. Drug deals in the parking lot. There wasn’t even a shower curtain in our room. Disgusting. This place should be condemned.

Pretty sure nothing was cleaned or washed

I arrive later in the evening approximately 4-5 hours after they start checking in guest. I get the key go to the room open the door to a very disturbing fragrance, there was a person's belongings and a little trash that bed was not made. I returned to the office and explain the situation and just giving a new key for the room embark on another journey down to the room as I open the door I see a bed looking very unmade and used and abused along with full garbage cans and you shower no toilet paper and another room that wasn't serviced or cleaned and I have a Wonder to myself this is some kind of sick joke or just a lack of management but the only solution they had for me was to stay in that room or white for the wrong day and cuz they said that they just started funerals was a lie. I wake up to a knock at the door with an employee at 10:45 a.m. he said he will it was time to check out time. For some reason I thought I'd check out time was that noon but I guess that was wrong I was running a little behind and just give me a rushed for no reason I can see that is justifiable due to the fact that they don't seem to even clean the rooms just to be a nuisance. My never-ending nightmare continues today on Christmas Eve last year at this time Christmas Eve I was apprehended for somebody else's nonsense where I had to pay the price for some very unresponsible and person of not very good character. Anyways $LZYxxx. SLEEZY checking out

Usually the customer service is great and there's not much to complain about. And everything is straight f forward. I stay and leave. But this time it w wasn't so much like this. Soon as I got into my room I noticed a dog next door who was either missing their owner or had anxiety because after an hour of continuous barking, it's gotta make u think what's going on over there? I'm usually pretty patient with animals too and noise don't bother me but something was wrong so I didn't went to office to ask if ma rsnroom change wa possibe, but there wasn't. I also paid for a room with micro/fridge , didn't happen either:( so eventually after office tried to put a stop to the dog barking and were not successful, the police show up ok great. So u got popo banging next door asking me question s as if I knew who the ppl were , which I did not? Weird. Then my last straw was in the morn. I'm a frequent visitor of this area /motel I'm not just some scumbag trying to find the next moving spot. So when I ask for a laste check out so I can have few extra minutes getting ready I expect to get that at least,? But they tell me no they stopped doing that and I stead gave my partner and I 5 minutes to get out? Which was fine by all means, I guess. I just felt weird rude vibes from the employees. When all I've done is be super respectful of them and any rooms I stay in

Not a good location. Needs major improvements. Mattress was very uncomfortable. I had to ask for towels. As they had not been replaced. A non-smoking room that smelled like cigarettes. Yuck. Loud guests... loud cars... drug dealing... I was very generous with the stars that I gave it. I will not stay here again.