Check in was fast and efficient. Staff were friendly. The only problem was stuff shutting down earlier than anticipated. Waterpark is closed from 3-4 for safety check which is understandable and appreciated but slide was closed at 2:30. Happy hour at the bar from 5-7 but they closed at 6:45 and stopped taking food orders at 6. Signs were not very visible to have known when to order before they closed. Arcade closes with the pool which was a bummer for everything to shut all at one since we had just checked in at 3. Overall would stay again but would request better signage for all the closures and times.
Mandy
- 10/20/2024
Hotels.com verified review
This hotel could be amazing. Well set-up hotel in a nice location. Waterpark is fantastic, they have laser tag, arcade, etc. The problem is the property is filthy, room and bedding smell like stale beer, and the staff couldn’t care less about anything. I really hope they make changes and take better care of the property. Also, apparently they no longer give hotel guests discounts on laser tag, so it was $45 for 10 minutes for 4 people.
Verified traveler
- 10/05/2024
Expedia Group verified review
We enjoyed our stay and would stay again! My husband was looking forward to pancakes this morning but they didnt have any this time and the only other thing was no ice machine on 1st floor have to go to 2nd or 3rd
sara
- 09/21/2024
Expedia Group verified review
The fireplace didn't work and was included in the price i paid. The room was bg and nice.
Christie
- 09/15/2024
Hotels.com verified review
Hotel staff were very good room was clean but public area carpets were tatty and dirty by the look due to people walking from the on site swimming pool too the rooms dripping wet
Adrian
- 09/04/2024
Expedia Group verified review
This was our second time staying here. We loved the waterpark. We loved how close it was to the shopping and the zoo. We will definitely stay up here again when we get the chance.