What Others Have Said
Crowne Plaza Grand Rapids - Airport
5700 28th Street SE, Grand Rapids, MI 49546
Wonderful, attentive staff.
From the shuttle driver for our stay to the evening staff, we felt looked after. Grand Rapids is a hospitable place. And we very much enjoyed the hotel decorations.
Good!
Overall very friendly and comfortable.
Very Clean Hotel
Very clean hotel.
Expedia Group verified review
This hotel staff was lovely and helpful for my stay! I only was disappointed to learn that the jacuzzi/hot tub was out of order as this was a factor in my decision to book this hotel compared to others nearby. Overall had a good experience here but would change a few aspects.
Expedia Group verified review
Nice and clean. Check in was a breeze
Expedia Group verified review
Very nice service, easy and quick check in. Rooms are clean, television is cool with Netflix and everything ready to go. Amenities were up to standard. Overall great stay. Good job Sheraton, another win!
Expedia Group verified review
Wonderful hotel
Hotels.com verified review
The front desk lady was not kind enough to help me when I ask about a charger for my phone unlike the older gentleman that was standing next to her who was kind enough to help me by looking for a charger and telling me close by stores that I could go get one. The breakfast is awful. I paid $30 extra to include breakfast and their breakfast is basically coffee area with very limited options and awful choices. Wouldn’t recommend this hotel and will never go back there
Expedia Group verified review
Great, comfy , and nicely decorated.
Expedia Group verified review
Well kept facilities. Friendly staff.
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