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What Others Have Said
Holiday Inn Express & Suites Mattoon
121 Swords Drive, Mattoon, IL 61938
Good and friendly.
Front desk lady was very kind.
Comfortable and convenient.
Comfy, convenient hotel. Ashley was very helpful checking in and providing information on restaurants in town.
Expedia Group verified review
Great Staff
Expedia Group verified review
Had a great stay
Expedia Group verified review
The pool and hot tub no heat
Expedia Group verified review
There appeared to be a homeless person they were allowing to sleep on the couch in the dining area. They next morning there was a blood stain on the couch that was not cleaned up until after the dining room closed. Also, there was a towel placed in the door to the pool overnight without anyone checking on it and removing it. There was also blood in the men’s bathroom by the pool. They apparently do not check common areas at the hotel.
Expedia Group verified review
Bed was way to soft, very uncomfortable.
Expedia Group verified review
The room I had 211 carpet was terrible, big stains in several spots and to worn out it was just dirty, needs immediate replacement. I told the front desk upon my arrival that the trash container just off the second floor elevator stunk badly and needed attention. the problem was not addressed until the next day. Room needs a total
remodel, must of been built in 70's and never renovated.
Not at all what i expect from Holiday inn. Either your standards have dropped terribly or just don't care.
Hotels.com verified review
The room was extremely cold and the heat didn't work in the room and they didnt have anymore rooms available.
Expedia Group verified review
The breakfast was delicious and kept well-stocked. The room was very clean and so was the lobby. Only negative was a couple employees standing near the front doors smoking every time we came and left. They were trying to hide it, but a non-smoker could smell it from thirty feet away. Perhaps they should provide an outdoor smoking area in a less traveled area.
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