What Others Have Said
Crestwood Suites Lakeland
4360 Lakeland Park Drive, Lakeland, FL 33809
The room was comfortable and clean.
The room was comfortable and clean. The treatment was excellent
Room was clean and comfortable.
Lobby area very well kept and welcoming. Staff friendly. Room clean and comfortable.
Expedia Group verified review
The nice Haitian lady at the front. She provided top notch service
Hotels.com verified review
The staff was excellent! We were there evacuating from hirricane Milton. The staff went above and beyond to help us.
Expedia Group verified review
There was little to no coffee or breakfast either morning. Upon arrival the lady at the counter was absolutely horrid to me and very quick on the defense when I had questions on the policies during a state of emergency. She had absolutely no care in the world that a hurricane was coming and that most people were there for evacuation reasons. The Manager seems more sane than the woman I had to deal with. The couch in the room was gross and had lots of rips in it (assuming by cats and dogs). I guess they just don't replace that stuff. I covered the couch with a sheet I thankfully brought so I felt better about my kids sitting on it. I will say, the place was quiet and felt structurally safe.
Expedia Group verified review
The property is great
Hotels.com verified review
Had I known the state of this hotel, I would not have booked it. Once you walk past the front desk, the hotel is in disrepair. The main elevator is extremely slow for a 4 floor hotel. The side elevator wasn't operable. Multiple stains on carpets in hallways. Ice machine only located on the 3rd floor. Once we got to our room and opened the door, the scent coming from the room was horrific. Went back to the front desk to ask for another room and the staff accomodated, reluctantly and no apologies about the smell. We used the pull out couch since the beds were more like full size beds. No bedding was available in the room so had to go back down to the friendly front desk person to get sheets and thin blanket. Paint on the ceiling was falling down from upstairs water leak as well as in the shower. Have stayed at multiple Extended Stays...this one was by far the worst one I have ever seen. Multiple guests that were seen appeared to be living at the hotel. DO NOT STAY HERE!
Expedia Group verified review
Poor service , breakfast only muffin nothing else , I reservation king bed but come out double full bed
Expedia Group verified review
Room was very run down and bathroom smelled like a public restroom all the time. Phone charger kept falling out of the wall socket because it was so worn out. Breakfast options were extremely limited with no water or juice options, only coffee.
Expedia Group verified review
BeAutiful hotel
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