PetsWelcome
What Others Have Said
Cresthill Suites Syracuse
6410 New Venture Gear Dr, East Syracuse, NY 13057
Great suite at great price.
Some hotel chains put a couch in the bedroom and call it a suite. But this is a true suite with both a bedroom and spacious living room with kitchen area. Very comfortable and great value for the price!
Clean Place
The place was clean.
Friendly Staff
Arrived late, staff was friendly and efficient. Room was clean, good experience overall.
Expedia Group verified review
Been here many times. Service not as efficient And not as clean as in past. Lots of garbage and debris around the property.
Expedia Group verified review
When there was a problem they didn't seem to care or want to fix it. I was not happy with the service at this hotel. We can't even seem to get a hold of the manager. We kept getting the run around.
Expedia Group verified review
Great value for the money
Expedia Group verified review
Cresthill is one of our normal places to stay when we go to Syracuse. This time though, when we got into the room, it was cold, so we put on the heater, After an hour, it was still freezing! The staff were wonderful and moved us to a different room with a working heater.
Expedia Group verified review
This is our second time staying at CrestHill Suites. Very pleased with the experience. Full breakfast in the morning, Staff made us feel welcomed. Next time we’re in the Syracuse area we will definitely book there again!
Expedia Group verified review
The key machine was down when we checked in and we had to wait to be escorted to our room everytime we left. On the first night after arrival we had to wait from 10:45pm to 11:30pm for the staff to acquire a master key to let the 4 families waiting into their rooms. And still no discount offered.
Expedia Group verified review
We were to stay five nights but only stayed four because of weather. Our room never got cleaned We came in on Tuesday and requested Wednesday that room be cleaned. Upon returning onnFriday our room was not cleaned. We had three days of towels on the floor in the bathroom and we had to request more towels.
© 2025 petswelcome.com, Inc. Conditions of Use. Please read before using this site.