When we arrived at 8:30pm the lady at the front desk was very, polite, explain where our room was and asked if we needed help with bags. I had requested a ground floor room for my husband and the handicap room we got was perfect. Room was clean and comfortable.
Sandra S
- 12/22/2024
Nice Room
Room was clean. Room and shower temperature were fine. Overall, everything was just fine.
Juanita T
- 10/27/2024
Expedia Group verified review
My stay was convenient, facility was clean, at first I thought the washer and dryer available was a nice touch, but then a patron put bulky items in it and the noise was bothersome. Other patrons were loud as well, yet that is no fault of the establishment. Would stay again, but perhaps see if there is a room further away from the washer and dryer.
Heather
- 12/19/2024
Expedia Group verified review
Quick in and out to I-74
Wayne L
- 11/29/2024
Hotels.com verified review
Did not get the best service from the staff. They weren't horrible, but I did feel uncomfortable when the desk person came out and watched us unload our car, and they talked about how much money they were making off people trying to stay out of the bad weather. There were suprise fees. We asked for a late check-out, and any other place has always granted it when we have asked, but this one said no, even though we were one of the only guests that night. The room was not very clean. There was a used washcloth in the shower left from the previous guests, and the floor was sticky. Shower shoes are necessary. We will not be staying here again.
Jordan
- 11/26/2024
Expedia Group verified review
Nice room - no bad smell.
Alisa
- 11/26/2024
Expedia Group verified review
Quick and convenient on my way.
Marshall
- 11/20/2024
Expedia Group verified review
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Mona
- 11/18/2024
Expedia Group verified review
it was nice parking was far for handicap
Kimberley
- 11/07/2024
Expedia Group verified review
We had an employee stay at this hotel for one night on 10/29/24. The employee was asked to make a $50 deposit for the room in case of incidentals or damage which is fine however, when our employee asked to get his $50 returned the front desk man had to inspect the room. After inspection of the room the front desk told him he would not be getting his refund back due to the fact that he had slept in both beds. What??? This is so absurd and ridiculous. I have never in my life seen a hotel not give a deposit back because someone had slept in both beds. If you paid for a hotel room, you should be able to lay in both beds if you want to. Also, is this hotel not changing sheets on both beds if one is not used? That is disgusting as you really do not know what is done in a room. If I could give this hotel zero stars I would. The front desk staff is rude and ridiculous. Stay far away from this hotel at all costs.