Beautiful hotel, inside and out. Friendly staff and great amenities. This hotel is currently being remodeled but that doesn't interfere with your stay. With how nice everything is, I can only imagine what it will look like when the reno is complete.
Kyle
- 11/16/2024
Expedia Group verified review
Actual breakfast options that are gluten friendly, friendly staff that helped when asked, clean spacious room and despite the hotel getting some renovations done it was still clean and easy to navigate. Absolutely would stay here again!
Elizabeth
- 10/29/2024
Expedia Group verified review
The property was very clean and staff was great. It seems the property has been undergoing a remodel, and the rooms were not quite ready for guests. There we no hangers in the closet space, a suitcase/travel bag stand would have been great too, no place to set the toilet paper in the bathroom, the wall mount blow dryer was not mounted, just laying under the sink, and I had to move the microwave to plug it in and use it. No coffee pot in room either. Otherwise everything was very clean and quiet.
Heather
- 10/21/2024
Expedia Group verified review
Room was clean and comfortable. Check in girl was not friendly and acted as if we were an inconvenience. She was smoking cigarettes outside (near the front door) and talking on the phone between each customer check in. Whatever she had going on seemed much more important than the customers. She even went as far as to let us know that the hotel did not have the amenities that were advertised and was under construction. No hand or body soap in the bathroom. Two towels available for a 4 person room. Breakfast left a lot to be desired, for a hotel with a premium price attached.
Trevor
- 10/10/2024
Expedia Group verified review
Hotel was going through a lot of remodeling that unfortunately we were not aware of. Staff was very accommodating though and once hotel is completed, I am confident it will be very nice!
Melissa
- 10/06/2024
Hotels.com verified review
The staff was great! The property was going through a remodel and some furniture typically in the rooms was not there yet. Overall, the experience was good.
Verified traveler
- 10/04/2024
Expedia Group verified review
I would not recommend the Astoria hotel to anyone. They are remodeling. I understand that. The room I got looked nice when I walked in. There was no coffee pot no hair blow dryer no soap to wash my hands in the bathroom no toilet paper holder and no ice bucket. When I asked about the blow dryer, the girl at the front desk told me there’s a store down the road. I checked out a day early and told them I wanted a refund for the day I was not staying. The lady at the counter told me she could not issue the refund. It would have to be the manager. She said the manager would do it when she got in Saturday morning. I told her to be sure I get an email with the refund information. I still have not got any information from them. I do intend to keep calling them until I get it. Oh, in the shower, barely trickled as water came out the showerhead and the faucet. It was not easy taking a shower in that either. I told the girl at the front desk. They should definitely not rent out that room until it is completely done.
MARY
- 09/30/2024
Expedia Group verified review
Im surprised inspector gave it occupancy ok, still a lot to be finished.
Vicci
- 09/28/2024
Expedia Group verified review
room was ok, but hallways , elevator and lobby were not very clean, probably due to renovations going on
Richard
- 09/28/2024
Expedia Group verified review
hotel under renovations, beside that everything was clean and overall experience was great