Dirty floor, towels, and tub. Uncomfortable bed, and blinds that don’t close all the way to keep light out.
Brandon
- 04/19/2026
Expedia Group verified review
Establishment is very rude and very disrespectful. If you like to be disrespected, go ahead and go to this establishment but if not, I will stay away.
Tiffany
- 04/17/2026
Hotels.com verified review
Nastiest worst faster place I ever stayed . The tv was broke off wall and door wouldn’t lock but worst part was the roaches and go there?bed bugs made my whole body itch . The night staff wouldn’t change my room and morning staff wouldn’t give me refund and this sorry excuse app for booking wouldn’t return my 28.00$ key cash that was used
Jennifer
- 04/15/2026
Hotels.com verified review
Checked in late night after a long flight. I did not stay in the room for more than 15 minute. The environment was a drug invested nightmare. The rooms was horribly filthy and smelly. Roaches were crawling on the walls. We literally ran out of the room and back to the office to request a refund but was told we would have to speak to the manager on the day shift. However, no one answers the phone for location service so matter was left unresolved. I was forced to Lyft to another Hotel which costed more money, on top of having to pay for the other room at a higher price. Was fortunate that they had one last vacant room.
This was definitely the most horrible experience that my daughter and I have ever had on a vacation. I’ve been using Hotels.com for several years now but after this experience I will likely never book through Hotels.com again.
Asadullah
- 04/07/2026
Hotels.com verified review
The owner kicked me and my room out I booked a room for a week and she put us out because they came and asked for clean towels next think I know the police was at my door telling us to to leave all over over towels I didn’t geting no refunds I spent my name is Ryan battle thank you
Ryan
- 03/23/2026
Hotels.com verified review
Stayed for three day they never set anyone to pick up trash or give clean sheets towels and washcloths then when I ask about it I was told they were gone already
phillip
- 03/13/2026
Hotels.com verified review
I am writing to report a very disturbing experience during my stay. The room conditions were unacceptable. There were bugs in the room, and the shower curtain had what appeared to be blood on it. The bed also had white stains on the sheets, which was extremely concerning and unsanitary. Additionally, the room was very small and had a strong odor similar to a urinal.
When I tried to call the front desk for assistance, no one answered. There was also no phone in the room, which made it impossible to contact staff for help.
Overall, this was a terrible experience, and the condition of the room did not meet basic cleanliness or service standards.