The resort fee was a big negative. They said there would be coffee in the lobby in the morning but it was only there between 5 and 7 am. So it was $25 for nothing.
Jane
- 09/11/2024
Expedia Group verified review
Liked everything!
shannon
- 09/10/2024
Hotels.com verified review
we had to wait 2 hours upon our arrival at 4:30 for my room to be ready when my check in time was at 4:30
Alfredo
- 09/09/2024
Expedia Group verified review
Fantastic service!
Katie
- 09/09/2024
Expedia Group verified review
Check-in was not good - after 2pm
Mamiel
- 09/08/2024
Expedia Group verified review
Room had gnats.
Alisia
- 09/08/2024
Expedia Group verified review
I had to pay extra destination fee which is fine. But during checkin reception should explain what facility i am going to get with that. Seems this property try to do extra charge and hide that details from customer so that people can't use it.
Checkin process was terrible except key handover no details provided.
SUSANTO
- 09/07/2024
Expedia Group verified review
There is a short railway from the hotel to Grand Central market so it was very easy to get good food when needed
Brandon
- 09/06/2024
Hotels.com verified review
self parking sucked i will never stay at omni again specifically because of the parking.
RUBEN
- 09/06/2024
Hotels.com verified review
Room was clean and the beds were the best. Loved the mattress. Another positive thing is the pillows were nice and fresh smelling.