We booked and paid online with a national agency. When we arrived we had to put an additional damage deposit for $100 of which they told us it would be refunded when we left. We went to the room, the elevator had broken and missing tile. the floors to the room were not vacuumed. when we went into the room the first thing we noticed was a curtain torn the total height of the curtain. I took a picture so not to get charged for any damage. The TV did not work and had the manager come and fix it. I asked him if he normally rents a room with torn curtains and he said the past tenants did that. Why would he rent it to new tenants that way when the occupancy was less than ten percent? The room had not been vacuumed as well as there was clear evidence it had not been done. We checked for bugs and spent the nite there anyway. We had reserved a room for the following nite but cancelled it. We had originally booked the room a second nite because were unsure we would be staying the second nite because my wife was sceduled for a operation and unsure if she would be dismissed.
James D
- 04/03/2025
Better Rooms
I think a lot of the problem is, there needs to be work done on the rooms to have it more welcoming my bathroom showerhead was hooked up crazily it would not move. The sink was leaking. There was a hole in the window and cigarette burns in the blankets and sheets.
Matt T
- 06/14/2024
Grandkids had a ball swimming!!!
I took eight great grandkids and they all had a ball swimming!
Staff was very friendly and helpful.
Vicki W
- 03/15/2024
Expedia Group verified review
Kid friendly
Tori
- 01/26/2025
Expedia Group verified review
If you look at the images on Expedia, this place looks nice enough. To put it simply, this is an older hotel that has not been updated. The room I stayed in had a Bathroom faucet that was loose and a drain that ran out onto the floor (I had to position the waste basket to catch the water). The bathroom fan was very loud.
They have an indoor pool, which is why I stayed there, but the water was unheated and very cold - This is in November.
I had a 3 day reservation that I canceled and lost money on rather than stay there.
I try to be understanding about these things but I can not recommend the Red Roof Inn.
John
- 01/19/2025
Expedia Group verified review
Staff claimed they could not find my expedia resrvation and made us so mad we left for a better hotel. No refund either as they said maybe 30 minutes after we left they "found" it so we could go back and check in. Sure felt like they had done this many times to get free money.
Rex
- 01/16/2025
Hotels.com verified review
It was more dingy than what was shown on the website. The heat didn't work at all. There was no hot water. The curtains didn't close all the way. There was also a roach crawling around the bathroom. The staff were nice, though.
Meagan
- 01/11/2025
Hotels.com verified review
Hotel room was gross, there was questionable stains all over the floor. The TV didn't work and the whole floor we stayed on had a very strong smell of curry and body odor. The hot tub was set to 87 degrees fahrenheit which was Luke warm at best and there was drug deals going down in the parking lot.
Verified traveler
- 12/25/2024
Hotels.com verified review
Friendly staff nice hotel
Bruin
- 12/22/2024
Hotels.com verified review
WiFi didn’t work, hot tub was cold, lightbulbs were out in the room. Place is definitely going downhill.