What Others Have Said
Best Western Plus Columbus Ft. Benning
4027 VETERANS CT, Columbus, GA 31909-2530
Expedia Group verified review
Second time we’ve stayed at this property within a 6 day period. The first time it was still a Best Western Plus. When we retuned this weekend it had just changed over to a Sonestra property. Both times the rooms were clean, but so require some updates. The floor lamp in our room was damaged and the bulb was hanging on via wires only. It’s a safety hazard so we reported it at checkout. The rooms are a sizable. Both times our rooms had desk & chair & a lounger. The bathroom is a good size. The hot water& shower pressure are great (4th floor) room. Breakfast is typical of a hotel at this level. Eggs, sausages, toast, pastries, cereal. NO GLUTEN FREE items. Staff is very friendly and helpful. Hotel is a short drive to several eateries, Walmart, and shopping.
Expedia Group verified review
The staff was very pleasant.
Expedia Group verified review
Property is clean, room was spacious. Included microwave & dorm size refrigerator. Shower had excellent water pressure & was hot. There were some things in the room that showed wear & tear. (The lock was missing from bathroom door.) Staff was friendly. Breakfast was ok, but they do not have any gluten free safe options. A lot of hotels have boiled eggs, but this one doesn’t. Husband said his breakfast was pretty good. We are planning to stay there again on our way back to FL. Lots of dining options nearby (within 10 mi)
Expedia Group verified review
The room itself was just ok. Very clear that some remodeling had been done. The bathroom wasnt the cleanest. The place reeked of purple fabuloso. The front desk person was miserable. They also put a $50 hold for incidentals that takes days to come off. This isnt on the listing. I would spend the extra few dollars and stay at one of the other 4 properties that are right there.
Expedia Group verified review
Amazing experience, all the way through. Just an amazing stay in general.
Expedia Group verified review
The lobby is nice, but the rooms desperately need updating. Carpets were stained and felt dirty, didn’t want to walk barefoot. The shower tile was chipped and stained. The towels and bedding were cheap and scratchy.
Expedia Group verified review
Great hotel
Expedia Group verified review
We stayed a couple of nights and like the excellent front desk service and the hotel has 2 working elevators. The breakfast was ok with scrambled eggs, varieties of breads, and some fruits. What I didn’t like was the fact that the pool was murky green and had a sign sayin it was closed. Other than that, it’s a nice quiet area about 25 min from Ft Moore.
Expedia Group verified review
I recently stayed this hotel & unfortunately, my experience was disappointing. After the housekeeping staff cleaned my room, there was an overwhelming smell that resembled a wet, dirty dog. It was so strong that I nearly felt sick upon entering. I was surprised to learn that pets are allowed in the hotel, and I believe there should be better measures in place for cleaning pet-friendly rooms, such as using specialized vacuums to mitigate these odors. Additionally, I encountered a problem with the shower. The temperature knob would frequently fall to a dangerously high setting, making it difficult to use safely. I had to hold it in place for my daughter during her bath to prevent any chance of scalding. Overall, I expected a more pleasant stay given the hotel’s reputation. I hope they address these issues to enhance the experience for future guests.
Hotels.com verified review
Booked this room during a bad time with storm evacuation stress and in a hurry with overcrowded hotels so we had to use Hotels.com. This created issues with the fees for a pet stay. We booked 3 nights only stayed 2. When discussed with the property manager we settled on one free night and paying pet fees of $30 for 2 nights. We checked out 1 day early and that should have left 1 night on our bill. The final cost for our 2 night stay including fees taxes etc is costing $450.50. That equates to 225.25 per night for an advertised $ $141.00 a night room. This is just wrong overall and possibly borders on price gouging of displaced folks trying to escape a life threatening major storm. Between Hotels.com and Best Western Plus Columbus Ga. Both share the responsibility for this. The hotel made verbal promises that they did not keep. I’m confused at why this seems so difficult as major companies doing business. I just want to pay what is fair and what the verbal contract they suggested at the time of check in with a hotel assistant manager and a desk clerk. Please look at this and consider correcting a wrong and I will at that time complete the many surveys for satisfaction being sent.
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