What Others Have Said
Fairfield Inn & Suites by Marriott Lumberton
3361 Lackey Street, Lumberton, NC 28360
Refuge from the storm.
Welcoming and wonderful experience and accommodations. Having left the aftermath of the storm. I was so grateful for a warm staff and a clean room for me and my sons! Thank you.
Overall good experience.
Good hotel experience.
Very Pleasant Stay
Everything was good.
Expedia Group verified review
Impeccable property located very close to I95. Good hot breakfast included. Staff was very friendly and attentive. Would stay again. Thank you
Hotels.com verified review
Room was musty smelling upon entering room. Lots of key problems at exit doors. During fire alarm at 0630 the exit door was unable to open.
Hotels.com verified review
Good Afternoon, I recently stayed at the Fairfield Inn in Lumberton, NC. I will get right to the points, on my first night, I had to kill a roach crawling on the wall by the bed. I also went to the front desk to quite more towels and key, this was around about 11pm, I had to wait 20 minutes for someone to even appear at the front desk. Then in night number 2, I had ti kill two more roaches. When i called the front desk to ask for another room or big spray, the lady replied that they were full and they do not have any big spray and hung up on me. So I did not get much sleep the rest of the night as I was in the lookout for bugs and I had to wake up early the next day to drive home. Just overall a terrible stay and I will never stay there again. I did not pay to stay somewhere I could not even sleep and had to be an exterminator. Would never want to experience this again. I was previously a frequent member with Marriott.
Expedia Group verified review
Hard parking
Expedia Group verified review
Great place ! Clean and right off I -95…
Expedia Group verified review
All ok
Expedia Group verified review
I booked a king bed. When i arrived after driving for 8 hours with 2 toddlers, the front desk woman checked me in and gave me the keys. Upon entry to my room, saw that it was 2 queen beds. My children sleep with me so these beds would be too small. I went to front desk to ask for the room I reserved. Was now told they dont have it because they oversold. I asked for my money back so I could go elsewhere, explaining that i only booked this hotel because i needed the king bed. She said I can't get any money back because I booked through 3rd party. She advised me to call manager in the morning. I called hotel for next 2 days, was told no manager was available. I called orbitz customer service who called the hotel. The hotel told orbitz and I that they won't give any partial refund because i checked in to the room. I feel this is an unfair business practice because i was not told at checkin that my room wasn't available or else i would never have checked in to begin with.
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