Shay the check in receptionist was excellent. She went over and above to make my check in satisfactory. Very friendly, helpful and personable. Very clean hotel.
Gail B
- 05/24/2026
Relaxing and friendly
We will always make this hotel a stop on our way to Florida.
Mary K
- 02/09/2026
From the moment we arrived, the service at Fairfield exceeded all expectations!
My family was in Fairmont, NC for my uncles 89th birthday celebration. We had reserved an air bed and breakfast house. When we arrived at air b and B it was horrible. We could not stay there! I panicked! Quickly, reserved three rooms at Fairfield while riding around looking for accommodations. The staff, Ms Shay, was warm, welcoming and incredibly attentive. Check in was seamless.Room was ready.Thank you for making our celebration mememorable.
Wendy J
- 09/17/2025
Clean
Always clean, but Internet is sketchy at best. Very frustrating. Breakfast has improved, with croissant sandwiches.
Carol M
- 04/22/2025
Went Downhill
Hand towel in our room had dirt all over it. Bath towels had a big wad of hair stuck to them. There was only one luggage cart for the entire hotel! Charging $20 for ‘incidentals’ even if you refund it later shows a policy of management greed. $230 for a one night stay in a Fairfield is a complete ripoff…the hotel is not that nice. We will never stay here again.
Stephen E
- 04/20/2025
The staff was awesome and the breakfast was fantastic.??.
10
Carolynn W
- 04/02/2025
Hotels.com verified review
the breakfast was too late!
i am
Benoit
- 04/18/2026
Expedia Group verified review
Staff could not have been more pleasant - very satisfied with all aspects of our stay - will definitely be back !!
Robert J
- 04/09/2026
Expedia Group verified review
Parking good
Daniel
- 04/09/2026
Expedia Group verified review
Never stayed at hotel. Booked 2 double Queen bed rooms. Showed up and didn't have the rooms booked. Only king rooms. Requested a refund. And booked at another hotel that actually had the room inventory booked.