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What Others Have Said
Home2 Suites by Hilton Charlotte Piper Glen
5110 PIPER STATION DRIVE, Charlotte, NC 28277
Horrible conditions, unsafe and extremely rude management.
Management was aggressive and rude. Cleanliness was unsanitary and unkept Someone banged on my door late at night shouting racial discriminations. I’m a single woman and was met with total humiliation and bias by Billy, the manager and desk personnel upon asking for a refund. I was unable to to sleep and didn’t complete. I was refused a refund. I intend to pursue this lawfully. SHAME ON HILTON.
Beautiful, wonderful hotel!
This hotel is just beautiful: modern, clean,and great staff! Our room was amazing for extended stay, although we weren't there for that.
Expedia Group verified review
G
Expedia Group verified review
The staff was super friendly and scvommodating
Hotels.com verified review
Reservation was not honored upon check in because of mold. Was told hotels.com was responsible for notifying me, not hotel. Hotel had one room available - slept 2 for party of 5. Could not offer cot. Hotels.com customer service asked whether I had attempted to remedy issue through hotel and promised to call. Never heard from anyone again for duration of trip. As far as actual hotel, trash everywhere, elevator broke during trip, room filled with marijuana smoke from adjacent room despite it being nonsmoking hotel.
Expedia Group verified review
The elevator is out of service had to drag luggage to 4th floor. 3 trips really sucked.
Expedia Group verified review
Close to shopping
Expedia Group verified review
Booked two rooms. One with king, one with two queens. Both rooms had one king. So didn't get what we booked.
Expedia Group verified review
I like how the hotel is within walking distance to restaurants and shops. Our kids enjoyed the pool and there was a wide variety of breakfast options, although the bananas were overly ripe. We stayed in a suite, which was spacious and pretty clean. Overall, we had a great experience.
Hotels.com verified review
A very nice room a great stay
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