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What Others Have Said
Extended Stay America Phoenix Chandler - E. Chandler Blvd.
5035 East Chandler Blvd, Phoenix, AZ 85048
Very Bad
I would never ever recommend this place in fact place was so bad and it wreaked of drugs and made us uncomfortable so that being said we asked for a refund and we're told it takes five to 7 days to get back on card and they gave me a receipt. And also there was another couple behind us that were not happy with this place and also wanted a refund.
Expedia Group verified review
Love it here
Expedia Group verified review
Nothing to share
Expedia Group verified review
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Expedia Group verified review
The first night we got no sleep a man and a woman fighting loudly outside our room. I cracked the door to ask them to be quiet, they appeared to be on drugs. They stomped like elephants between the hours of 12 am and 4 am both nights the second night it also sounded like someone being thrown onto the floor repeatedly. Sunday we almost didn't home because of lack of sleep. The bed and the pillows smelled and were hard and lumpy. The floor was dirty. Safety hazard every where. There were so many things wrong this list could continue.
Expedia Group verified review
The room was missing a shower curtain, towels, toilet paper and had zero amenities. Breakfast consisted of supermarket muffins and coffee.
Hotels.com verified review
Front desk was extremely friendly. The property is quiet and the rooms were very spacious and a very different layout. I will stay here from now on and thankful I found this location
Hotels.com verified review
Check in was horrible. Front desk saw my reservation but was still trying to have me pay again. Then I showed him my confirmation he then did not know how to process it and give me a room. I waited over an hour and a half to get my room. If it wasn't for being 1am in the morning I would've went somewhere else. Then at 7am front desk banging on my door saying I'm staying in a room unlawfully. And need to verify my reservation. Spoke to the GM who was not apologetic finally found my reservation and said I could return to my room. Already woken up to this madness.. unbelievable.. I want a refund.
Hotels.com verified review
If you need a cheap place to stay in the south Valley, and arent too picky, then this works. Otherwise hard pass.
Hotels.com verified review
The room smelled of cleaning solution and smoke. The beds need to be changed, they are noisy and uncomfortable. Why must the hotel charge for everything? If an item is listed as an amenity then it should be included in the price. Charge for internet. Charge for the plates and cups in the room. Charge to use the phone. Included breakfast listed as an amenity is a joke. There was nothing there at 730 am and the person at the desk was like, sorry thats all we have. This hotel is literally just a place to stop when passing through to another destination.
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