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What Others Have Said
Hilton Garden Inn Columbia
8241 Snowden River Pkwy, Columbia, MD 21045
Wonderful Visit
Staff was outstanding once again,.. especially Beverly and Lionel.
Our Wonderful Stay at Hilton Garden Inn Columbia MD.
We loved our stay and look forward to visiting again sometime mid Fall!
Expedia Group verified review
GREAT location, convenient to everything!! Restaurants, stores, Ellicott City was a 5 minute drive.
Overall, the property was awesome! Specifics with our room…the handicap accessible room was right at the elevator (a plus)! Very spacious! However, the tub was filthy and the showerhead didn’t latch, only worked handheld. The toilet handle was also a little loose. And there was only one cart for luggage. We had to carry a lot of luggage to the 3rd floor.
But the staff was very friendly and accommodating!
Expedia Group verified review
This place is good. However had an awful side with foot traffic in room above ours (person walked heavily and letting door the their room slam loudly). The HVAC unit was noisy in our room and made a funny noise, noticed once I turned the air on I began to experience a headache. Not sure if it the unit was malfunctioning or not. If I was to spend an additional nine get I would have ask for a different room.
Expedia Group verified review
Liked that they allowed pets. Staff is professional and friendly. Didn't like being forced to "become a member" to use their wifi. Their breakfast is slightly cheaper than the McDonald's across the street. They'll charge your room. Will not provide a cot on certain floors because it's a fire hazard.
Expedia Group verified review
All in all it served its purpose as a place to stay over night for a ln early hockey game the next morning.
Expedia Group verified review
Place is currently undergoing a renovation but it was very clean in my room, if old (old wallpaper and border that was peeling). Mattress was clean, carpets clean. Main complaint was the cost of the breakfast for the quality provided but all staff were really great.
Expedia Group verified review
First thing I noticed was there was a letter burnt out on the hotel sign. There was a sign in the lobby apologizing for the fact that they were doing renovations. That should have been made clear when we booked on line so we had the opportunity to find another hotel.
The wallpaper was peeling off the wall.
There was no (zero) toilet paper in the room.
The continental breakfast that all other hotel chains include in their state, Hilton charged 12.50 per person for.
The complimentary bottles of water that all the other hotel chains provide were 3.00 a piece at Hilton.
I will never stay at a Hilton again.
Expedia Group verified review
I was there a few years ago.. Property was run down, paint worn in the room, toilet seat cracked in 2 places, rusty tub. Poor upkeep.
I am glad I was only there 2 days. Hot tub out of service, extended amount of time. They now nickel and dime you for everything. No free Buffet, $12.50 PP, House keeping every 4 days. WAter was $3 in the room. I am a Hilton member, they did nothing for me, I booked online.
I emailed for an early check in, we left home at 3 am, they never got back to me
Do I need to say more
Hotels.com verified review
Stay was great however check in took over an hour because hotels.com did not authorize/verify the correct amount on virtual credit card for check in. Took multiple phone calls to resurrect, very frustrating
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