Pet Friendly Lodging Reviews

We were inundated by bad weather and hotel issues problems. We will try again. Staff was helpful.

Enjoyed my visit. Good amenities!

Really clean place. Best sheets and pillows EVER! Best towels too! Reception guy was very friendly.

I've stayed at this hotel a couple of times over the years, It is convenient to family members residences and Meg's Cafe!!

Ok stay other than booked for indoor pool which was out of service. They said it was on the website but who checks that after you book.

I didnt like the toilet not flushing well. Other than that we enjoyed our stay very much.

Personal limpieza todo muy bien

My family and Irecently had a disappointing experience at this hotel. (November2,2024 at11:35 pm) The manager and the front desk staff were incredibly rude and unprofessional. When we we’re talking about an issue, they laughed about the situation( Stephany and other woman) and seemed more interested in starting an argument than resolving anything. The staff member who was laughing when I asked her if she was laughing about our situation she answer “ I don’t care” then when I confronted her she said what you’re gonna do about it " To make matters worse, Stephanie at the front desk refused to provide her last name and stated that we were no longer clients. The manager did nothing to address the situation, and the staff felt completely comfortable being disrespectful in front of her .Their intentions were clearly not to help us. Stephanie and the other lady were the rudest hotel staff I’ve ever encountered. Hilton has always been my first choice, but I will never return to this facility. Please be more careful about who you hire.

Good service

Expedia/hotel did not note that pool is permanently closed and there is construction going on at the property. Limited dining on site and no breakfast available until 9am! No shower gel soap or conditioner in attached shower containers and no answer when I called guest services. Check-in person was great but she was unsupported. Shower had large crack down multiple tiles that were glued together and stained.