What Others Have Said
Hilton Garden Inn Springfield MA
800 Hall of Fame Avenue, Springfield, MA 01115
Room was very clean as well was the lobby. All employees very friendly and accommodating. Excellent
Room clean good maintenance service always pleasant at desk.
Much too expensive.
The hotel was fine, just stuck with too much money.
Nice Experience
Great place to stay.
Great Stay!
As always a great stay. Mike at the front desk was particularly fabulous. Well done!
Expedia Group verified review
Room was very clean, comfortable beds, nice area, would stay again.
Expedia Group verified review
The rooms need a refresh. There's no USB ports. Fixtures are dated. Breakfast buffet was confusing. Part is self serv, part is table service. Its Prix Fixe so why is there table service?
Hotels.com verified review
The room was clean. And spacious. It was a handicap room, which I was not expecting. So the bathroom was weird. Would have preferred a standard room.
Expedia Group verified review
Check in went well, the staff was very polite and made small talk while the computers were struggling to check us in. It was incredibly busy but the wait wasn’t too bad getting checked in. The room was clean but you could hear every single room around you including the one directly below you through the vents so it was loud listening to everyone and the dog barking under us. We left for the evening and didn’t return back until after 11, but when we did return there was vomit all over the floor and wall next to the elevators that hadn’t been cleaned up it just had towels thrown across it on the floor and the wall was still in pure sight so that was pretty gross. We had dinner delivered and the hotel didn’t want our dasher bringing our food to our door but eventually they let him up and he left it there for us which we received and enjoyed. The beds were clean, the shower was great, the tv was average (it worked but not great). Only other complaint was that the housekeeping staff came in our room an hour before check out and asked us “why we hadn’t checked out yet” and seemed annoyed that we were still packing everything up. I asked the front desk when we were checking out if check out had been at 11 and I was just misinformed but they said “no, why?” And I explained what housekeeping said and she made a face of ‘ahhh yeah that happens’ and said “well we are just busy tonight and trying to get ahead of it for cleaning” but overall it’s wasn’t a bad stay. Very comfy pillows. :)
Expedia Group verified review
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Hotels.com verified review
Every time I have stayed a this hotel, I've had a great experience. Always safe and very clean
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