Would have been great if the power had not gone out.
Kyle S
- 09/22/2024
Clean the lobby bathroom.
I have stayed twice during last three weeks for a total of seven days. The lobby Men's bathroom is uncleaned every morning. No toilet paper for commode. Wastebasket overflowing. Sinks and counter dirty. Only on my last morning had it been properly cleaned and stocked. You can do better!
Randolph D
- 08/05/2024
Fabulous mini vacay!
This hotel is awesome. Definitely will be my go to when in the Charlotte area. The staff were attentive, happy, friendly and so helpful. The room, pool area, bar and lobby area are immaculate. And sweet generous amenities, include an ice water dispenser by the front door, complimentary water, tea, soft drinks and a sweet treat off of the pool. Both the parfait and key lime pie were delicious. We had dinner in the bar one evening and the food was delicious and the bartender a sweetheart. And I must add the complimentary coffee served in the lobby is the best coffee I have ever been offered in a hotel! I would love to go back and will be back.
Marianne B
- 06/24/2024
Very pleasant and comfortable.
Very pleasant and comfortable.
Beth M
- 06/22/2024
Expedia Group verified review
Good customer service!!! The staff was very friendly.
Remonda
- 01/12/2025
Expedia Group verified review
Great hotel in great location. One of the best Holiday Inn Expresses that I have stayed in.
Lewis
- 01/03/2025
Expedia Group verified review
We did not get housekeeping. We finally asked for it after 4 days and they came in and did sometning
michael
- 01/02/2025
Expedia Group verified review
Front desk staff were extremely friendly and attentive. All of them! Good food and drinks in bar. Room and lobby clean, overall a good stay. Would come back again!