Nice room, everyone was accommodating. The rooftop bar by the fire was a lovely experience!
Sean D
- 10/15/2024
Love the view.
Will be back.
Deshawn L
- 07/02/2024
We really enjoyed our stay. Staff was helpful and friendly.
I will definitely go back!
Kodell W
- 06/10/2024
Beautiful & Luxurious Hotel
Beautiful and luxurious place. Greeted with smiling and helpful staff that answered any questions I had. I will definitely stay again.
Darren R
- 11/22/2023
Hotels.com verified review
Checkin was delayed over an hour and a half late. Hotel shares elevators another joined hotel property, so there was a constant wait for a free elevator every single time you need to use the elevator. Towels were not clean. Not the best experience.
Verified traveler
- 10/20/2024
Hotels.com verified review
Very clean and comfortable. Eric at check-in was wonderful!
Verified traveler
- 10/19/2024
Hotels.com verified review
Short stay but was pleasantly surprised with the AC property in CLT !
Scott
- 10/18/2024
Expedia Group verified review
Unfortunately, I had a very short stay so I didn't get to see or do much but the only thing I wasn't crazy about was the parking. But it's not something that can be changed considering the location, but the cost of parking - being charged twice was ridiculous. I paid the last day I was there at the machine and they charged me on my invoice.
Octavia
- 10/15/2024
Hotels.com verified review
We had to wait 30 minutes past check-in time to get our keys because the room wasn’t ready. One of the lobby attendants was professional, but the other was not; she argued with us when we inquired about our wait time. When we finally got to our room, we found hair in the bathroom and a cracked vanity. The balcony, for which we paid extra, left our feet dirty. Overall, the value just isn’t there. We’ve stayed at other AC Marriott hotels, and this one has been the worst experience.