This property provided a great stay. Everyone was very gracious, amazing breakfast. The rooms were clean and comfortable. Overall a 10 in my book.
Dena W
- 07/13/2024
Staff is super sweet!
No matter what staff we came into contact with, they were all super sweet and helpful. We were pleasantly surprised at how nice the staff were!
Tanya B
- 05/13/2024
Nice Comfy Hotel
The room was very nice and comfortable.
Monoca M
- 04/24/2024
Expedia Group verified review
Close to airport.
Donna
- 12/26/2024
Expedia Group verified review
The morning staff on December 23, 2024, were truly exceptional. In particular, the front desk attendant went above and beyond to assist me and my daughter. She patiently addressed all of our questions and concerns, demonstrating a level of dedication and care that truly exceeded our expectations. Her outstanding service made our experience all the more enjoyable.
Sirish
- 12/23/2024
Hotels.com verified review
Very rude and unwelcoming receptionist.
Verified traveler
- 12/19/2024
Expedia Group verified review
Front desk staff Meredith was very helpful despite being alone to man desk and shuttle requests.
Shuttle service was disappointing, on hold 20 mins then difficult to navigate the construction and driver left when I was approaching van. Had to call back and Meredith kindly sent another van. This was after 1am. My flight arrived at 11:00pm.
Robin
- 12/13/2024
Hotels.com verified review
The front desk personnel were great! Great stay. Thank you.
Verified traveler
- 12/09/2024
Expedia Group verified review
We gave us complementary Thanksgiving buffet.
Esmeralda
- 12/03/2024
Hotels.com verified review
The Staff is Something I’ve never experienced before in My 15 years of traveling for Business. The Hotel in a Season where it’s cooler outside, kept their Facilities very cold, the room where we met for Conference felt like they Put the air on Antarctica, so unreal. From the moment I checked in I was treated like I was illiterate. Several times I in every nice way possible tried to explain I had a reservation through Hotels.com, in a very Short Snappy way, The Front desk Attendant while on phone said to me, ID Please. I assumed that she only needed that and everything would automatically pulled up. On my last Day of the shenanigans of this Hotel, I wanted to try their breakfast. At time of making my reservation I called this Hotel In October, they were overly nice on phone, explaining everything included, and stated a Breakfast voucher was. I guess somewhere along my 3 night stay that changed, so on Monday I decided to ask about after I watched 2 of my colleagues get one, once again very not informative, A different staff member says it’s $24, now I’m confused. And they did not explain at all. The last straw was I asked will I still get my One Key Cash rewards, the staff stated, I don’t know what that is and of course left my question unanswered. I was so ready to leave this establishment, I didn’t even bother to use their Shuttle to airport, I ordered A Lyft!!! Getting away from there quickly as possible. Never again, and Neither will my Future Clients or Colleagues as well.