Should not have been charged extra a day after checkout!
We were charged an additional $4.22 the day after we checked out. Why? It needs to be credited. Please respond!
David S
- 04/02/2025
Should not have been charged extra a day after checkout!
We were charged an additional $4.22 the day after we checked out. Why? It needs to be credited. Please respond!
David S
- 03/27/2025
Great Time.
Very staff friendly, very clean and comfortable.
Charles G
- 03/10/2025
Great Times
Every part of the hotel staff was great. Except for the Bell men. They did not help to unload our luggage or even load our luggage when we left. Billy at the restaurant was phenomenal!
Ron P
- 02/19/2025
Always a pleasure to stay here!
We have stayed at this particular hotel in Memphis several times now. It is definitely our "go to" place! Friendly, clean, convenient location and quiet.
Janet G
- 04/01/2024
Hotels.com verified review
Our greeting was poor. The gentleman seemed almost put out that we booked through a 3rd party, or that he had to check us in at all. The tv doesn’t allow us to hook up the Roku AND it is not a smart tv so we could only watch basic tv. Even cheap hotels allow you to log in to your Netflix. The people never showed up for cleaning or to replenish anything like coffee. They only provide powder creamer which is disgusting. Offfer creamers please. I have no idea why we paid double our usual hotel price. There is no value other than being attached to the venue for the event. I will choose a different hotel next time.
Julie
- 01/24/2025
Expedia Group verified review
Property is run down, and rooms need updating. Paint, carpet, lots of wear & tear. Location is great, and connection to the convention center is a benefit! Hence, property appears heavily used. Stayed there last year, and there is a visible difference.
Tracy
- 01/19/2025
Hotels.com verified review
Toilet had episodic water cycling. Noisy throughout night.
Another intermittent bongo sound thru night.
Valerie
- 01/14/2025
Expedia Group verified review
Shows a restaurant and everything in there is closed. It’s just a big empty hotel