Pet Friendly Lodging Reviews

Excellent! Everyone was extremely welcoming, ready to assist with our needs, always with a smile and professional.

Clean. Very professional at desk. Helpful.

Very friendly staff. Quick check in. Very clean and the rooms were nice

We enjoyed a three night stay. The staff is amazing and the bistro is excellent.

Nice clean hotel

Everything was good, sometimes the money we guarantee does not come quickly Thank you

It was clean and quiet and has a sister property that allows you to use the pool. Great experience.

Very quiet. My dogs were comfortable staying here as well. Will stay here again.

Friendly and helpful staff. Charlene, Daniel and Mohammed were exceptionally pleasant, helpful and attentive. Hotel was easy to navigate with elderly and a dog. Nice cafeteria set up. Location is very convenient as well. Plenty of parking available.

My stay was fine overall, but I had an unfortunate experience upon arrival. I checked in on Friday afternoon around 3:00 p.m., and the check-in process was smooth and hassle-free. However, I ran into an unexpected issue shortly after. I had to pick up a relative from BWI Airport, but at the last minute, her flight was rerouted to Richmond. Without knowing this, I drove to Baltimore, only to realize I needed to drive to Richmond instead. After hours of driving, I didn’t return to the hotel until 6:00 a.m. the following morning. At that point, I asked the front desk if it was possible to adjust my reservation and waive one of the three nights, given that I hadn’t even entered or used my room. Unfortunately, the manager informed me that there was nothing they could do, citing their policy that charges are non-refundable once a credit card is used to check in. While I understand policies are in place, I was disappointed by the lack of flexibility or effort to find a solution. The response felt dismissive, leaving me feeling like my concerns weren’t valued. I appreciate the otherwise smooth check-in process, but I do hope the management considers being more accommodating in unique situations like this. Noteworthy I had one additional room for two nights and actually came back to stay a fourth night.