Courtyard by Marriott Amarillo West / Medical Center
8006 West Interstate 40, Amarillo, TX 79106
Always A Great Stay
I've been staying at this hotel for 20 years or more and it has never disappointed. I always feel safe and the staff is friendly and helpful. Rooms are clean.
Betty W
- 10/31/2023
Expedia Group verified review
Price was good. Had to move rooms 4times. First room was completely trashed. Looked like a party had been in it: bedding on the side, stains on the ground, socks on the ground. 2nd room was better but no cable/internet or phone. Only 1 towel. Next room was no cable and internet, no water pressure. 4th finally worked but now it’s past midnight and no internet so def no work to get done
Tim
- 11/07/2024
Hotels.com verified review
Nice hotel, safe area
Amy
- 10/30/2024
Hotels.com verified review
Dirt on the floors upon arrival, we found a few roaches, we only had two towels, lobby restrooms had no toilet paper. Bed cover had what looked like a couple drops of blood. Could not get front desk service to answer phone.
Brandy
- 10/29/2024
Expedia Group verified review
Motel 6 treatment
Adan
- 10/28/2024
Expedia Group verified review
Great place!
Barb
- 10/26/2024
Expedia Group verified review
Stayed there a week. From the start, my credit card information was handwritten down during an outage and told it would be kept safe and destroyed once things were back online. Days later I repeatedly asked and they handed me my paper even though they had “been told they’d all been destroyed” leading me to question my financial safety. The pool was closed down, the only entrance that worked was the front desk, the ice machine was broken, i spent days without hot water because their water heater was broken, the internet was out for days, the elevator only worked two days out of the time I was there as it kept breaking down and trapping guests inside, the guest laundry was unusable as the dryer is broken, and the fire alarm went off due to smoke from the grill not being able to be vented out cause the vent over the grill is broken. I was told about it being broken and that they normally open a back door to circulate the air. I tried to meet with the manager about this but they were only onsite for 5 hours one day.
David
- 10/18/2024
Hotels.com verified review
Nice rooms in a good location.
Michelle
- 10/18/2024
Hotels.com verified review
I felt like I was with Spirit Airlines being charged for every little thing. I'm surprised they didn't charge me extra for pool access or the shampoo. The beds were super firm if you are into that. Make sure you bring smaller luggage since the elevators don't work. However, the bar/grilll staff were exceptional.
Alisha
- 10/15/2024
Hotels.com verified review
Very average hotel nothing stood out that sets it apart from any other hotel. Do not understand why they charge an extra 10 dollars a day to park there when I am already paying to stay there. The parking lot was a standard open parking lot wasn’t like it had its own garage. Just seemed like every time I turned around there was another charge that wasn’t mentioned up front to begin with.