I was scolded by the night manager and threatened Regarding my service dog Hart at him because she was telling him that I was not feeling well. I guess he didn’t get the memo. My GSD Is a medical alert service dog for diabetic symptoms and that manager told me that I’d have to have the dog removed if she barked. Needless to say I will not return here. I have shortened my stay because The situation was very scary and disregulating for me. I felt Very distressed and demeaned. I have tried very hard to make sure Katie has been quiet. The fire door at the end of my hallway is duct taped As the lock is broken and needs to be fixed. Initially they tried to lock the fire door, which is a violation of state fire law.
Marianne
- 01/19/2025
Hotels.com verified review
Was there for funeral, fine for what I needed
Elizabeth
- 01/03/2025
Expedia Group verified review
Breakfast bar lacking any fruit, any yogurts , and only plain white bagels, usually gone by 8.
Charles
- 12/22/2024
Expedia Group verified review
I would have gave a 0 star but thats not an option. Burn holes in sheets, mold in the bathroom, rips in the sheets. Pool was closed and the complimentary breakfast was a joke. Watered down jucie and the bagles and bread were hard as a rock. I would not recommend ever staying here.
Shane
- 12/20/2024
Expedia Group verified review
Just okay!
Angela
- 12/18/2024
Expedia Group verified review
The desk staff was wonderful!! Went overboard with their friendly, helpful ways.
The housekeeping staff, however, was neglectful and untrustworthy.
I went to make a cup of coffee on my first morning there and there was an old, moldy pod in the basket. I wrote a note stating just that: I couldn’t make coffee because the pot is not cleaned. I left the basket open with the written note on top. When I returned that evening the coffee pot looked exactly the same (dirty) and my note was gone. Trash was not emptied, bathroom was not cleaned, and my phone charger I left on the nightstand was missing.
I left a $5.00 tip on that nightstand when I checked out 2 days later,(which I now regret doing).
I probably won’t book there again.
PAM
- 11/17/2024
Expedia Group verified review
Exactly what we needed
Lacey
- 11/06/2024
Expedia Group verified review
Poor experience
Spontaneous
- 10/20/2024
Hotels.com verified review
Check in took half an hour and the halls smells like smoky bleach. The rooms were clean though