Pet Friendly Lodging Reviews

Worst room ever.

We arrived at the Baymont to find that the front desk clerk did not know how to do a reservation off of Expedia. He was very inexperienced, but very nice and polite. The inexperience was due to a lack of training. We were given a "handicapped accessible" room. There was a bathtub instead of a shower, a toilet that had handicapped bars around it, making it impossible for my husband, who is large, to use the toilet. We went to turn on the air conditioner, there was no light and the air conditioning was not working. The manager was very kind when the young man called him/her, as they did kindly upgrade out room. We then were moved to the 2nd floor upgrade suite, which my husband struggled getting up the stairs. I, also, with a bad back and in need of a knee replacement, struggled too. At least the toilet was an actual high handicapped toilet. The tub was impossible for my husband to get into due to the height of the bathtub and depth. I struggled to get in and out due to my bad knee. The room was basically clean, but the carpet turned our feet black so we had to wear our shoes because the carpet was so dirty. We didn't even try to eat breakfast because of the boxes and a not very clean area. We expect more of a Baymount by Wyndham. We have stayed in other places that were very nice. We were really disappointed in the room and motel in general. I would never recommend anyone to stay there in the condition it is in in a resort town! Nothing appeared to be very clean.

Staff very helpful.

The staff was very welcoming at check in and checkout. The hotel room itself was below standard in my opinion. The toilet was running very slow when I arrived and finally clogged the morning I left. One bed pillow has something that looks like ketchup stain on it. So it obviously had not been changed. The hotel room door was difficult to close and needs to be replaced. I was only there for two nights, so I did not complain about these things.

Rooms were left in good state and receptionist could not provide a reicept.

Excellent customer service! When we arrived they upgraded us with a better room than what we had paid for.

This place is disgusting. The first room offered had fecal matter around/ stuck to the toilet. I went to the front desk and requested another room. First, I pulled back the sheets in the second room to discover pubic hair within the sheets. I did not check the toilet. I turned in my key and I left- without a refund.

The breakfast should have had bread toast option, all options were sweet. Some cheese and bread toast option would be good, and some juice.

It was a beautiful room and staff was very friendly most definitely will be staying again

Room was not cleaned to standard. Used towels left in the bathroom and coffee drink (over spelt) in microwave. Room smelled like smoke. Checked into room and checked out immediately after seeing the state of the room. I’m still waiting on my refund