The worst Hotel stay I have ever stayed in, stink bugs, room not cleaned before I checked in, sheets looked like they were never changed, towels had stains and looked like they should have been changed out 10 years ago, pillow case had stains on it dirt in the bed sheets, TV didn't work, would never recommend this place to anyone!!!!
Steve
- 10/19/2024
Expedia Group verified review
Very rude. Take your money and run
David
- 10/18/2024
Expedia Group verified review
I could not open the door when attempting to leave. Deadbolt was stuck. Called front desk. Assistant came. Around 10 minutes after pushing against it.assistant using his key, it finally released. In addition, breakfast was terrible. Refrigerated scrambled eggs. Thick toast, muffins, coffee, orange & apple juice was the entire menu.
Calvin
- 10/17/2024
Hotels.com verified review
I wasnt able to get there because of the hurricane and closed roads, spent 6 hours on the phone trying to change reservation. Even Glen tried to help. I protested this with my credit card and paypal. Your customer service is horrible. It wasnt my fault the hurricane hit.
doreen
- 10/05/2024
Hotels.com verified review
My boss booked this room for me and because I couldn’t get her the day she set it up when I showed up for the 3 rd night that was paid for. I was I had no room. I haven’t slept showered for days due to Helena storm and had to fight to get a room. And then after 45 mins of fighting. The room I was given was disgusting pubic hairs on the toilet. Dirty towels and sheets looked like blood on them
Sheryl
- 10/03/2024
Expedia Group verified review
Why would you charge a 100 dollar deposit and not tell no one before the room is booked then when checking in the deposit is charged to your card before your informed of the charge this is crazy and most other hotels only charge 50 dollars but they tell you before the charge is made also the hotel advertised free hot breakfast there was nothing hot about a cup cake
richard
- 09/28/2024
Expedia Group verified review
It would have been okay but it was pretty gross.
Kristen
- 09/14/2024
Expedia Group verified review
It’s ok
Emmeron
- 08/09/2024
Expedia Group verified review
The bedsheet it’s really nasty and dirty.
Molly
- 07/21/2024
Expedia Group verified review
Second time staying at this location and both time it has been a positive experience. Would definitely recommend this location to anything traveling and staying in that area.