What Others Have Said
Hampton Inn & Suites Montgomery Downtown
100 Commerce St, Montgomery, AL 36104
Amazing, friendly and very helpful staff.
Amazing, friendly and very helpful staff. Wonderful location within walking distance of all food, bars shopping downtown.
Nice staff. Very helpful, very professional.
Excellent
Expedia Group verified review
It was near a lot of historical sites.
Expedia Group verified review
Expedia reserved two rooms for us instead of one. The 2nd room was charged to a credit card number I don't even have. The Hampton Inn is fine, right near the river cruise, lots of places within walnking distance.
Expedia Group verified review
The hotel property is not bad at all but the management behaved deplorably in a difficult situation. After I had paid for the room a month in advance and spoken directly to the hotel about a group reservation (4 rooms total), they gave away the suite and only told me after check-in time. The manager refused to talk to me and lied on the phone about her availability and work hours. I had to scramble to find another hotel for one of the incoming musicians. It was a wretched handling of the situation. The front desk also lied for her to the Expedia representative who helped me find another hotel. I would not stay in this Hampton Inn - Go across the Street to the other hotel. They could not have been nicer in helping me resolve this issue.
Expedia Group verified review
Friendly staff, beautiful and spacious rooms, comfortable bed.
Expedia Group verified review
Parking is not free, which annoyed me as my search included a ‘parking included’ filter via Travelocity. Approximately $30 bucks a day for valet parking (I paid extra because I had a pickup). Valets are friendly and the app used to pay, tip, and request car is easy to use. They have 1 to 2 valets at any given time so make sure you use the app at least 10 minutes in advance to get your vehicle. Breakfast is included, waffle station. Boxed scrambled eggs, toast, cereal, sausages, juice, etc available. Nothing spectacular really but it’s nice that’s it’s available and included. Staff here was great. Check in was easy and again the staff is great. Hotel is clearly dated and needs some up keep or serious remodeling. Elevator functions but I did experience a weird error where it seemed to be stuck until the other passenger told me it was normal -not normal to me-… The room was disappointing. Bathroom has mold and some serious buildup/gunk on the sliding door. The carpet was likely vacuumed but not the corners where you could visibly see dust. The closet had an odd massive door that didn’t really make sense, would’ve been better leaving it open. No safe for personal items. The bed on one side had definitely seen usage as I sink right into it. Overall, it was gross… My stay was 3 nights which I chopped down to 2 nights and I barely stayed in the room so I didn’t fuss or try to get another room. With that said, I would not stay here again personally.
Expedia Group verified review
The room was not clean and out of shampoo and soap no refrigerator or microwave.
Expedia Group verified review
there was somewhat of a rough start, but it worked out in the end
Hotels.com verified review
Advertised as 'with parking available', valet only 30 dollars, what a rip! Partial paint job in the room, come on guys, it's in the details, have photo app won't allow upload.
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