Pet Friendly Lodging Reviews

I was forced here due to PNS closure. The staff was considerate, compassionate and kind.

Clean, comfortable room. Good breakfast. Most of all, they were able to take multiple reservations for travelers when the airport closed.

Late arrival after a long day, slept well. I'd recommend this inn to any and all.

Mamie made my very long day amazing she is what “hospitality “ means.

I will stay here again!

I love Hampton Inn and have stayed at this location over the years on numerous occasions. I am never disappointed and this visit was no exception. Very clean and fresh. The desk associates were friendly and courteous, as always. The gentleman who provided our shuttle service was very pleasant and personable. Overall, as always, a wonderful stay!

All staff were extremely helpful, courteous. and downright pleasant.

I always stay here when I visit Pensacola. Hotel location is in a great spot! Breakfast was wonderful. Staff members friendly and great!😊❤️.

The customer service was less than acceptable. The young man at the desk. Derrick was very nice. A little confused gave us a room went to the room. The room was showing down for maintenance because the bathtub would not drain the maintenance and the manager was on the floor and a housekeeper when we went to checking in they could not determine what we were supposed to be in. Derrick told them 242. He wrote 240 on our keys. It took us a little while to get in our room once we were in our room the TV did not work The TV cut on at 4 o’clock this morning blasting I could not turn it off. Call the front desk. They had no maintenance to come fix the television when they were supposed to come fix it earlier that day. The lady told me she would give me a discount for the TV for the inconvenience. I am fighting with you and the hotel Steele Four hours later just trying to get whatever discount she promised me that I did not ask for I did not have a good day. I am a Hilton member and I will never stay at this property again and I probably won’t use you again. At this point, I would like a full refund.

This hotel is in a convenient location to the airport and provides free shuttle service. The staff is very helpful and polite, breakfast is good with lots of choices, and the rooms are clean.