Pet Friendly Lodging Reviews

Front desk attendant was very friendly and took care of our needs and answered questions we had.

The elevator wasn’t working out of town guests were stuck. The ballroom I rented had a hole in ceiling. They forgot to clean my room but I feel that whole place needs an upgrade for what you paying it shouldn’t have Hilton tied to it at all.

Large roons, clean rooms. Vreakfast was very well done and the staff the friendliest! Enjoyed our stay immensely.

First off, most of the staff is amazing. My check in experience went well till I go to my room, it smells like urine but not from the bathroom. I have one bed when I reserved & paid for a double. I go back downstairs, the girl tells me they are completely full. The girl said I wasn’t the first one this happened to today. I was not happy at all but I know it wasn’t the girls fault. She offered to come to the room & make up the sofa bed. I told her that wouldn’t be necessary she had enough to deal with but I appreciated the offer. I go back in the morning after check out. Move to my new room, it was around 8pm because I’d spent the day with my grandkids. The room is 75 degrees & the air doesn’t work. Go back downstairs, the girl offers to change my room. I asked if someone one could fix it instead, I did not want to move yet again. Air couldn’t be fixed at that time, had to move yet again. The girl offered to help us move. I really appreciated the offer but said no. There were hairs on the bed & the sheets. There was a crustable left in the freezer. So apparently the room hadn’t been cleaned. I just could not move again that night. Also the toilet ran all the time if you didn’t jiggle the handle. I understand they couldn’t help the air conditioning but if the employees on the day of my check in would have looked at the reservations & gave me the correct room to start, a lot of this might have been avoided. Probably won’t be staying again. There are many options in the area.

Would stay again, nice decorations and great breakfast

I paid for a king suite and received a regular king room; no refund of difference of cost, no compensation. Air conditioner leaked and carpet was wet.

The hotel was really clean from the inside to the outside. The lady at front desk when we checked in on yesterday was very sweet. The rooms were really clean and nice. We will most definitely be back.

The toilet would run non stop did see a cockroach in the room otherwise good

The lady at the front desk was totally incompetent and had no idea what she was doing both at check-in and checkout. No third floor rooms available secondary to water leaking issues from Rain. No hair conditioner in shower. Shower, dirty, and grimy. Nasty stains on bedspread.

EXCELLENT EXPERIENCE ALL AROUND !