This is my 2nd stay at this location and I continue to like my room(I’ve had nice views of the immediate Delaware Ave area and the downtown skyline). The bed and pillows are so comfortable and I really enjoyed the breakfast! The potatoes and sausage patties are very tasty and I appreciate the offering of oatmeal which I love! The stations are set up conveniently and the area is so well lit with spacious windows. I’ve found the hotel to be well maintained and I will continue to stay here when I visit Buffalo!
Annette B
- 05/19/2026
Excellent service Room was very comfortable Most important is customer service Informative
Excellent service. Room was very comfortable. Most important is customer service. Informative and helpful!
John S
- 04/30/2026
Expedia Group verified review
The room was clean and the staff were very pleasant. Great location for events.
Barbara
- 06/12/2026
Expedia Group verified review
Great
Siyu
- 05/21/2026
Expedia Group verified review
Super clean hotel. Convienient to everything downtown
Scott
- 05/19/2026
Expedia Group verified review
Staff was very helpfuk.
Erin
- 05/18/2026
Expedia Group verified review
When I called the service desk to report that the TV wasn't working properly, they told me they would send someone to check it, but they never sent anyone. Later that night, I called to ask if I could have a couple of pieces of cutlery brought up; again, they didn't send anyone—despite having said on both occasions that someone would come up, which never happened.
Maria Gracia
- 05/17/2026
Expedia Group verified review
My suite was nice. had a few ceiling tiles moved… I just climbed on the chair and fixed them. Fire place was cool. View was beautiful. And unexpected
Marian
- 05/16/2026
Expedia Group verified review
Nice breakfast area.
Clean, well stocked.
Clean room.
charles
- 05/15/2026
Hotels.com verified review
Good location, gated parking. Staff was nice. Room we stayed in is just about ready for a refresh, but it was clean and nice.