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What Others Have Said
Hampton Inn Chicago Gurnee
5550 Grand Ave, Gurnee, IL 60031
Nice, clean hotel.
Good service from attentive staff. Very clean and good breakfast served each morning.
Expedia Group verified review
We stayed here for PIR staff was friendly only downfall was the upgrading of the rooms I did not know construction was going on my son didn’t want to stay because of the smell of the chemicals other than that it was ok
Expedia Group verified review
I gave my card for security deposit and the day after I started seeing unauthorized transactions on the card that I gave at the property
Expedia Group verified review
It was a mixed experience during my recent stay. While the staff were exceptionally friendly and helpful, the condition of the property was disappointing. On a cold night, when I checked in, the A/C was initially off, the room was freezing cold and I needed staff assistance to turn it on due to the old model. The overall property condition felt worn out. Additionally, only one of the two elevators was functioning, and the staff used it for maintenance during busy breakfast hours on a Saturday, causing significant inconvenience. Overall, the stay was marred by these issues.
Expedia Group verified review
Great value
Hotels.com verified review
We had a wonderful stay at the hotel. The front staff was courteous and the facility was clean. I only wish there was more seating for breakfast in the lobby. It would get pretty crowded in the mornings, and some families didn’t have a choice but to take food back to their rooms.
Expedia Group verified review
The location
Expedia Group verified review
This place is horrible!! Mold in the bathrooms!! Rust on the walls, curtains are filthy, mattresses are lumpy and the pillows are flat!!!! I will NEVER stay here again until they close down and renovate!!!!
P. S.
The furniture is old and stained!!
Expedia Group verified review
Everything was wonderful, no funky smells never saw a bug, towels & sheets were clean (no stains). Great hot breakfast every morning, it was always a type of egg concoction, either bacon or sausage, always potatoes & waffle makers.
Expedia Group verified review
Good experience
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