Staff was courteous, professional and addressed all requests in an expeditious manner. Rooms were clean and comfortable. Breakfast was a pleasing experience.
Jerry G
- 02/10/2025
Very accommodating and friendly. Room was quiet.
We would stay there again.
Gerry B
- 01/11/2025
Hotels.com verified review
The front desk clerks were friendly and the breakfast was great. Enjoy the stay
Yolanda
- 11/17/2024
Expedia Group verified review
The staffs were very friendly and patient. I requested a crib on property and they got that crib up to my room very fast. My son kept playing with the phone and accidentally dialed the front desk multiple times and she did not get mad.
Melanie
- 11/10/2024
Expedia Group verified review
Good location to downtown Chicago. Room out dated a bit
Igino
- 09/22/2024
Expedia Group verified review
It was a great location
Nate
- 09/14/2024
Expedia Group verified review
The property was really nice. The lobby as well as the hallways were very.
Latara
- 08/18/2024
Expedia Group verified review
Trickling water pressure. Rooms need updates. Stains on walls and bathrooms are old and worn. Mattresses are comfy though. No trash bags in cans and only 3 towels and Washcloths total for 2 people for 3 days. Had to go to desk for these things. There was hair on the closet floor.The best thing about this place is the woman who does breakfast in the am. She is very friendly and keeps t h e food stocked and the area very clean
She has an excellent attitude.
Kimberly
- 08/18/2024
Expedia Group verified review
The Property Was Convient To To Get To Off Of Interstate And The People Were Good.
Leonard
- 08/10/2024
Expedia Group verified review
The property is nicely located to the area for help around easy. As far as the hotel, it needs some maintenance done. It was a busy weekend and only one elevator was working, so we spent half our time waiting to go up or down. The carpets need a good cleaning. Two of the four ice machines worked. So we had to go up or down for ice. Normally not an issue, but when you have to wait for elevator coming and going, It was a hassle for sure! The breakfast was ok. Not great. The big batch of sausage gravy wasn't hot, barely warm. I was afraid to eat it. But there were other selections to choose from. The sausage links were good, but the bacon was undercooked and very greasy. The eggs are powered eggs. Not the best. The coffee was good and the waffles were great. We were over charged for our room by $200 but once i brought it back to the clerk, she corrected the error. I'm thankful.