Room was clean with nice newer furniture. Off the beaten path in Benton Harbor so that's a bonus.
Michael P
- 07/16/2024
Great stay at the Hampton Inn.
Clean room, good breakfast, very clean lobby!
Steven B
- 03/06/2024
Hotels.com verified review
The room was very clean and neat.
There were a couple of problems. The first was that the heat would not stay on. It could only be set for automatic and had a movement sensor. Despite doing a dance in front of the sensor we couldn't get it to stay on. It would stay on a couple of minutes and then turn off. To get it started again we had to raise the heat and do the dance for a few more minutes of heat. The room remained cold through the evening. Inexplicably it seemed much better the next morning despite the heat running no more than the night before. Perhaps the wind had changed.
Second, the shower door was not level, meaning you had to manually lift the door to get it to open or close. In addition, there was only a handle that was capable of being lifted on the outside of the shower. It seemed to get better after the water leaked out of the shower through the open door and lubricated the sill.
The breakfast was good. Food was plentiful and kept freshly stocked.
Robert
- 01/24/2025
Expedia Group verified review
As advertised.
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NATHAN
- 01/24/2025
Expedia Group verified review
Gal at check in - a Superstar!
David
- 01/07/2025
Expedia Group verified review
Great staff, very friendly and welcoming
Jason Norris
- 12/31/2024
Hotels.com verified review
This day was good. It started off very bad when I called to say I would be there late and they acknowledged that they would be there. When I got there, no one was at the desk and I had to beat on the doors for 15 minutes for someone to finally show up. There was a phone right outside the door which I use to call the desk but I could see no one was there. I called and told them that I would be there late and yet there was no one there when I got there. I got there at 11:30. I donβt think that is too late to have someone there. They finally came and opened the door.