What Others Have Said
Hampton Inn & Suites Reno
10599 Professional Circle, Reno, NV 89511
Welcoming and relaxing
We love staying at the Hampton Inn on Pr Circle in Reno.
Fresh roomy and quiet
Very nice
Excellent service and very clean. Wonderful breakfasts!
Great stay in reno.
All staff were friendly, professional and went out of their way to make our stay enjoyable.
Expedia Group verified review
Construction was being done and I wasn’t notified of this. Also pool was closed and wasn’t notified of that either.
Expedia Group verified review
The room was nice, but there was something sticky on the carpet (eww). Upon arrival the hotel's booking system was down and we couldn't check in for over an hour. It was 109 degrees outside and so we sat in the breakfast area and waited. We did get one night compted but we had to ask for it, nothing offered without asking. The staff didn't seem to be trained in how to appropriately handle the down system situation, and in talking to another guest (with a disabled spouse) they had asked the hotel about helping them find another place or just letting them into a room to rest, the guest was told the hotel couldn't help and the guest would have to figure it out. No empathy or courtesy given. Our check in staff was young (early 20's) and just didn't seem mature enough or trained enough and all they knew was to say "I'm sorry for the inconvenience". Breakfast was ok but nothing great. I would like more FRESH fruit (salad looked like it had sat awhile).
Hotels.com verified review
Exterior of the building is worn, with stucco falling off. Furnishings inside were worn as well, with laminate layer wearing off the furniture. Rooms aren't really soundproofed, I could hear a toddler crying in the room below ours, kids stomping in the room above ours, and people talking in the room next door. Breakfast was nice though, small waffles were fun and the rest was slightly better than usual hotel breakfast.
Hotels.com verified review
Check-in was at 3:00pm but the whole computer system was down so they couldn't check me in until 5:30 - 6:00. I wasn't given a discount or anything because I reserved the room thru a 3rd party I was told.
Expedia Group verified review
This place was buns
Hotels.com verified review
I was on a 24 day vacation and stayed in hotels the entire time. Hands down, this hotel was the best one. Not only were the rooms spacious, plenty of parking, and the breakfeast couldn't be compared to any other hotel. Best breakfeast selection. I would certainly staff here again. Unfortunately, I only stayed one. I traveled with my three children and wife.
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