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What Others Have Said
Hampton Inn & Suites South Bend
52709 Indiana State Route 933, South Bend, IN 46637
Very nice facility and people, attractive, clean.
Very Good
Hotels.com verified review
Staff was friendly and helpful. Breakfast selection and choices were good.
Hotels.com verified review
It was well kept
Expedia Group verified review
Old outdated property
Expedia Group verified review
It was ok. Doing renovations.
Expedia Group verified review
First off, they gave us the wrong room. We were supposed to have a room with 2 queen beds, a pull out couch and a kitchen. They did move us to a 2 queen and pull out, but didn't adjust our bill. We had to ask for an extra towel three times, the pool was being renovated and the whole hotel was under major renovations. I understand, but it should be on their website especially the pool not opened. The room was not very clean, it needed vacuumed and the bathroom sink had a full crack inside of it. Just felt it wasn't maintained. I hope with renovations it will be better. The hotel was very loud, doors slamming and people talking in the next room. You could hear everything. We will not stay here again.
Hotels.com verified review
Hotels.com royally messed up the reservation and allowed a few dozen people to overbook a fully booked hotel. This review is for the service hotels.com and not the lodge itself. The people at the lodge were desperately trying to handle the booking errors on hotels.com part and were calling every hotel within a 25 mile radius to help out the numerous customers that were basically abandoned by this shady booking service.
Hotels.com verified review
First off the pool was not open and that's why we chose that place. The website didn't say it was closed so we were disappointed when we found out. The bed was hard and uncomfortable and I had a bed cralling on me.
Hotels.com verified review
The stuff was very helpful. When we got there it was after midnight we walked into the room and find earwigs all over the place and black hair everywhere. There was not much we could do at that hour then we couldn’t even change rooms for they was booked.
Hotels.com verified review
In the middle of a remodel. Looks like they are making it nicer. A little disappointed that the pool wasn't available. I didn't see that the pool was under construction on the website but may have missed it if they did.
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