Best hotel in the most beautiful state first time ever being out of missouri and would definitely do the trip again it was so worth it.
Amanda R
- 07/12/2026
Pleasant experience
Friendly, helpful staff and awesome breakfast bar with lots of variety and delicious hot food and drinks.
Peggyauel L
- 06/01/2026
Everything was great just what I was looking for thanks
I enjoy to stay. Everything was nice and in place I had breakfast. It was wonderful. I enjoyed environment.
Pamela J
- 05/08/2026
Great reception and service.
Hotel was quite accommodating and the employees even more So.
Tom H
- 08/27/2025
Nice rooms, convenient, breakfast.
The room was nice. Front desk awesome!
Joseph T
- 08/18/2025
Mattress was awful, TV didn’t work, couldn’t phone front desk.
We often stay at Hampton inns because they are usually quite nice and comfortable, but our experience at Hampton Inn Smyrna Tennessee last weekend was miserable, to say the least. First of all, the mattress was very uncomfortable it was lumpy and had no cushion on top, so it felt like metal springs or coils under my back. We were both very stiff and miserable the next day and were unable to enjoy our weekend. Our television didn’t work and we were unable to reach the front desk by phone. All we could get was a busy signal. There was no informational material in the room to help us with the tv and we were not told how to access the Wi Fi. All in all, a miserable two nights. Will definitely never stay in your Smyrna hotel again and we are unlikely to stay at any Hampton Inn again after such a bad experience. Needless to say, with hotel rates ridiculously high, we expect a much better quality experience for our money.
Thomas A
- 07/17/2025
Comfortable clean AND easy.
easy access to and from, friendly and efficient check in(Erica) and check out(Amo). HIGHLY RECOMMEND and tastey bar snacks at partner hotel sharing the parking lot.
Karen P
- 06/26/2025
Okay
Would ask that if a person leaves early and doesn’t use a night gets refunded.
Brian B
- 05/25/2025
Expedia Group verified review
Everything was great except the outlets were a pain most would not work or the plug fell out
David
- 05/28/2026
Expedia Group verified review
Hate to leave low reviews but also gotta keep it real. This hotel is looooong due for renovations and upgrades. It feels basic and looks old....Definitely not keeping up with the times/ all the newer hotels that are popping up. The furniture is old, the carpet is dark, old and ripping in some places. The bed skirts were not the rt size...dragging the floor, stain on the duvet, water pressure in the shower meh. The TV was nice size but limited channels and did not offer "smart" options to hook to apps. Not sure if it was my charger or the outlets but charging phones and devices were a struggle. The positive- the staff were friendly/good customer service. Location near shopping with several food options. The bed/mattress was loud but we slept well. Bottom line, I would not stay there again. Especially when there are options.