Upon arrival we were given a King room for four people when I reserved a double queen room. This was for my daughter's 16th birthday. We were given an attitude by front desk employee. We were then offered two roll away beds. When they arrived(delivered by a wonderful gentleman by the name of Gerald) they were literally no better than those probably given in prison! Gerald then brought plush blankets to make the beds a bit better. Still nope, you can feel every spring and bump. After yet another call to the front desk, they miraculously found a double queen room three doors down! Again, Gerald came up and brought us a luggage cart to move our items. He was an absolute amazing human! We get to new room and it is filthy! Tissues under the sink in the bathroom, dirt all over the floor in bathroom and visible hand prints on the headboards. Needless to say we will never be back at this hotel!
Tera C
- 03/26/2025
Clean & Comfy
Room was clean and comfortable.
Charles C
- 03/03/2025
Excellent all the way around.
Perfect
Brian M
- 12/26/2024
Everything was clean,comfortable with the addition of a great breakfast made for an excellent trip.
I will be traveling for business and I have already booked my next three stays here.
Richard D
- 11/21/2024
Clean and friendly.
Make sure you’re aware of all up charges before you hit the book button. We had $190 up charge for the night of the Buffalo game. They ended up refunding us 97 of that, but wow. The place was clean. The stamp was friendly. I would recommend but watch out for the additional charges.
Hh E
- 09/27/2024
Spotless Hotel!
This Hampton, like all others, is spotless! Staff friendly.
Laura C
- 05/30/2024
Expedia Group verified review
Had an issue with the reservation and the lady at the front desk was about as far from helpful as you could be.
Joshua
- 01/21/2025
Expedia Group verified review
Near airport, clean, breakfast included.
Elier
- 01/14/2025
Hotels.com verified review
The room was good. Very clean and no complaints there.
One of the issues were that there was hockey teams staying on our floor and it was very loud and the hallways are full and crowded. Kids were also playing hockey in the hallways.