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What Others Have Said
Hampton Inn & Suites Houston Sugar Land
218 Promenade Way, Sugar Land, TX 77479
The hotel was clean.
The hotel's breakfast was good and the staff very helpful.
Expedia Group verified review
The room was clean, staff were polite and location was perfect.
Hotels.com verified review
Approximately 2 am something popped loudly and smelled like smoke and was coming from the air conditioner and the fire alarm in the room went off for about 5 minutes. 7:00 am the entire hotel alarm went off and woke us up and was a false alarm. Did not get a g
Hotels.com verified review
The staff was okay. Not overly friendly or welcoming. The hotel was clean. The AC didn’t work in the halls it appeared. Only one elevator appeared to be functioning. The fire alarm also went off early in the morning randomly. It was located within walking distance to restaurants making it easy to walk.
Expedia Group verified review
I didn't use to many amenities. The bed was very comfortable and the stagf was very friendly and accommodating.
Expedia Group verified review
Wonderful!
Hotels.com verified review
Love the hospitality
Good atmosphere
Really clean
Hotels.com verified review
Very nice facility. Great location, there is Heb and restaurants in the parking lot. The breakfast was good. My kids loved the waffle station and the blueberry waffles.
Hotels.com verified review
Nice hotel convenient to where I needed to be
Expedia Group verified review
Jessica and Kathy were the BEST employees during our three-night stay at this location. Their friendliness and going out of their way to help me were the best part of staying here.
Rooms - sketchy AC and very humid at times. No AC in the halls which seemed weird.
Beds were very comfortable and the Down-alternative pillows were GREAT.
Bathroom - very clean
Breakfast - good selection and even a vegetarian option Sunday.
Amenities - didn't use any.
Only one elevator was in use. With multiple baseball teams in for the weekend, the wait was up to 20 minutes. My daughter and I opted for the stairs even though she had just had surgery at the local hospital.
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