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What Others Have Said
Hampton Inn & Suites Houston Sugar Land
218 Promenade Way, Sugar Land, TX 77479
The hotel was clean.
The hotel's breakfast was good and the staff very helpful.
Great Stay
Loved the location and overall the stay was pleasant. Everything else was great, including the breakfast and coffee.
It was nice.
The Hampton Inn was nice, the location was good but the front desk, unprofessional and rude.
Disappointing this time.. .
Our past stays at this hotel have been excellent; however, it was a disappointment this time. Here is a list of our complaints: Shower gel dispenser was empty. No slip resistant surface in the bathtub. The breakfast experience was not good. two of three cereal containers were empty. They ran out of orange juice, forks, plates, biscuits, scrambled eggs, bold coffee, decaf coffee and hot water. Dangerous spill on floor was not cleaned up though staff was made aware. Both trash cans were overflowing. Tables were not being wiped down. Only one attendant who was overwhelmed. These problems occurred on both mornings that we were there.
Poor service. Desk and breakfast eggs swimming in water.
No one from our company will stay there.
Expedia Group verified review
Parking lot is small, breakfast was terrible, mattresses were hard, I truly wish I wouldn’t have spent near $200 for this experience
Hotels.com verified review
Great quiet friendly
Expedia Group verified review
The parking lot is spacious and safe. Air conditioning in excellent condition and super clean rooms.
Expedia Group verified review
Yes
Hotels.com verified review
Everything was great
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