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What Others Have Said
Hampton Inn & Suites Houston Sugar Land
218 Promenade Way, Sugar Land, TX 77479
It was nice.
The Hampton Inn was nice, the location was good but the front desk, unprofessional and rude.
Disappointing this time.. .
Our past stays at this hotel have been excellent; however, it was a disappointment this time. Here is a list of our complaints: Shower gel dispenser was empty. No slip resistant surface in the bathtub. The breakfast experience was not good. two of three cereal containers were empty. They ran out of orange juice, forks, plates, biscuits, scrambled eggs, bold coffee, decaf coffee and hot water. Dangerous spill on floor was not cleaned up though staff was made aware. Both trash cans were overflowing. Tables were not being wiped down. Only one attendant who was overwhelmed. These problems occurred on both mornings that we were there.
Poor service. Desk and breakfast eggs swimming in water.
No one from our company will stay there.
Excellent.
Excellent.
Wonderful.
Thanks. Had fun. Me and Sis. Thanks.
Clean, comfortable and quiet.
I am happy with my room.
Very nice hotel.
Very happy to stay here.
Wonderful
Great Experience!
Hotels.com verified review
A three day stay at Sugar Land was fine apart from the strong cleaning chemicals that made my eyes water. We left the "do not disturb' on the door so that the room wasn't serviced, however we still had to brave the chemical smell when the cleaning staff were on our floor.
Also, the amount of disposable plastic and paper created at breakfast makes this hotel not very eco friendly.
Location and access are very good.
Expedia Group verified review
The property is well kept and the staff was very helpful.
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